DSI WebApp

W40700 Closed

Customer/Point of Contact:

Guam Surgicenter
Colin O'Connell (671-646-3855)

Scheduled Date/Time:

10/13/2023, 04:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

GMPL.6002: Guam Medical Plaza - Service Contract (03/01/23 - 02/28/24)

Rates:

Guam Medical Plaza - Service Contract (03/01/23 - 02/28/24) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Troubleshoot SPX backup

Work Requested by: Colin O'Connell

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Centricity12 and Centricity18 fail to complete backup. Swapped network ports did not fix issue. Had Colin power cycle the 10GB switch. Backup seems to be running now. He will check remotely later tonight to see if back is successful.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Centricity12 and Centricity18 fail to complete backup. Swapped network ports did not fix issue. Had Colin power cycle the 10GB switch. Backup seems to be running now. He will check remotely later tonight to see if back is successful.	Chu Hsieh	10/13/2023 04:00 pm	10/13/2023 05:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
10/16/2023 01:54 pm	Updated status to Closed	Jessica L.
10/13/2023 06:15 pm	Updated status to Submitted for Invoicing	Chu H.
10/13/2023 06:15 pm	Approved.	Chu H.
10/13/2023 05:42 pm	No Signature: remote support	Chu H.
10/13/2023 05:42 pm	Updated status to Pending Approval	Chu H.
10/13/2023 05:42 pm	Service Completed	Chu H.
10/13/2023 05:39 pm	Check-out 10/13/2023 05:00 pm	Chu H.
10/13/2023 05:39 pm	Work Order Tasks Added	Chu H.
10/13/2023 05:39 pm	Updated status to Service Completed	Chu H.
10/13/2023 05:37 pm	Check-in 10/13/2023 05:00 pm	Chu H.
10/13/2023 05:36 pm	Updated status to Scheduled	Chu H.
10/13/2023 05:36 pm	Assigned: Chu Hsieh	Chu H.
10/13/2023 05:36 pm	Created workorder.	Chu H.

Attachments 1

Filename
W40700

Work Orders