DSI WebApp

W40719 Closed

Customer/Point of Contact:

Isa Dental
Linda Santos (1-671-646-7982)

Scheduled Date/Time:

10/20/2023, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

IDC0.6014: Isa Dental - Service Contract (04/01/23 - 03/31/24)

Rates:

Isa Dental - Service Contract (04/01/23 - 03/31/24) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Linda Santos

Date Signed:

10/20/2023

Work Requested

setup network switch. Add 2 new employees to timeclock.

Work Requested by: Linda Santos

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Register Gerica and Rita Fingerprints on Biometric timeclock. Troubleshoot OP 3 network issue. Noted network cable is frayed. Replaced with new 3ft network cable. Troubleshoot GTA TV Box for lobby TV. no image display. Test HDMI with known good laptop and confirmed laptop image displays on the TV. GTA TV Box is bad as it is not dipsplaying an image.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Register Gerica and Rita Fingerprints on Biometric timeclock. Troubleshoot OP 3 network issue. Noted network cable is frayed. Replaced with new 3ft network cable. Troubleshoot GTA TV Box for lobby TV. no image display. Test HDMI with known good laptop and confirmed laptop image displays on the TV. GTA TV Box is bad as it is not dipsplaying an image.	Kevin Hsueh	10/20/2023 02:00 pm	10/20/2023 02:53 pm	00:53

Parts and Materials 1

	Item	Serial Number	Condition	Qty	Price	Amount
1	3 ft Network Cable		New	4	5.00	20.00
TOTAL ($)						20.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
10/23/2023 08:52 am	Updated status to Closed	Jessica L.
10/23/2023 08:48 am	Updated status to Submitted for Invoicing	Chu H.
10/23/2023 08:48 am	Approved.	Chu H.
10/20/2023 02:57 pm	Updated status to Pending Approval	Kevin H.
10/20/2023 02:57 pm	Service Completed	Kevin H.
10/20/2023 02:55 pm	Check-out 10/20/2023 02:53 pm	Kevin H.
10/20/2023 02:55 pm	Work Order Tasks Added	Kevin H.
10/20/2023 02:55 pm	Updated status to Service Completed	Kevin H.
10/20/2023 02:52 pm	Arrived 10/20/2023 02:00 pm	Kevin H.
10/20/2023 02:51 pm	Customer Signature Posted	Kevin H.
10/20/2023 02:50 pm	Check-in 10/20/2023 02:00 pm	Kevin H.
10/20/2023 02:01 pm	Updated status to Scheduled	Kevin H.
10/20/2023 02:01 pm	Assigned: Kevin Hsueh	Kevin H.
10/20/2023 02:01 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W40719

Work Orders