DSI WebApp

W40755 Closed

Customer/Point of Contact:

Roberts, Fowler & Visosky
Sophia Sanchez (671-646-1222)

Scheduled Date/Time:

10/31/2023, 09:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

RFVL.6007: Roberts Fowler & Visosky - Service Contract 2023

Rates:

Roberts Fowler & Visosky - Service Contract 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Check server. Non-responsive

Work Requested by: Sophia Sanchez

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Windows Server reported DISK6 have bad blocks. (Windows backup). Rekey SSL certificate for Exchange that is expiring on 11/17/2023. New expiration is now 12/1/2024. Suggest Sophia to disconnect the USB and procure a new 2TB USB HDD.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Windows Server reported DISK6 have bad blocks. (Windows backup). Rekey SSL certificate for Exchange that is expiring on 11/17/2023. New expiration is now 12/1/2024. Suggest Sophia to disconnect the USB and procure a new 2TB USB HDD.	Chu Hsieh	10/31/2023 09:30 am	10/31/2023 10:30 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 16

Date/Time	Comment	Tech
10/31/2023 02:58 pm	Updated status to Closed	Jessica L.
10/31/2023 11:10 am	Updated status to Submitted for Invoicing	Chu H.
10/31/2023 11:10 am	Approved.	Chu H.
10/31/2023 10:57 am	No Signature: remote support	Chu H.
10/31/2023 10:57 am	Updated status to Pending Approval	Chu H.
10/31/2023 10:57 am	Service Completed	Chu H.
10/31/2023 10:57 am	No Signature: remote support	Chu H.
10/31/2023 10:57 am	Updated status to Pending Approval	Chu H.
10/31/2023 10:57 am	Service Completed	Chu H.
10/31/2023 10:43 am	Check-out 10/31/2023 10:30 am	Chu H.
10/31/2023 10:43 am	Work Order Tasks Added	Chu H.
10/31/2023 10:43 am	Updated status to Service Completed	Chu H.
10/31/2023 10:35 am	Check-in 10/31/2023 09:30 am	Chu H.
10/31/2023 10:33 am	Updated status to Pending Schedule	Chu H.
10/31/2023 10:33 am	Assigned: Chu Hsieh	Chu H.
10/31/2023 10:33 am	Created workorder.	Chu H.

Attachments 1

Filename
W40755

Work Orders