DSI WebApp

W40785 Closed

Customer/Point of Contact:

Guam Memorial Park
Agnes Quitugua (671-734-9835)

Scheduled Date/Time:

11/13/2023, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

GMP0.6013: Guam Memorial Park - Service Contract (03/01/23 - 02/28/24)

Rates:

Guam Memorial Park - Service Contract (03/01/23 - 02/28/24) [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

0

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Agnes

Date Signed:

11/13/2023

Work Requested

Setup CSI and Cyberquery on Lenovo laptop for Audrey.

Work Requested by: Agnes Quitugua

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Set up Cyberquery and CSI applications on Audrey's laptop. Installed Take Control agent on laptop. Audrey verified that she is able to access her applications properly. Gave Audrey instructions on how to use NetExtender VPN and warned her not to test it while connected to office WiFi.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Set up Cyberquery and CSI applications on Audrey's laptop. Installed Take Control agent on laptop. Audrey verified that she is able to access her applications properly. Gave Audrey instructions on how to use NetExtender VPN and warned her not to test it while connected to office WiFi.	Bryant Bagiac	11/13/2023 01:30 pm	11/13/2023 03:21 pm	01:51

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
11/14/2023 09:29 am	Updated status to Closed	Jessica L.
11/13/2023 03:53 pm	Updated status to Submitted for Invoicing	Chu H.
11/13/2023 03:53 pm	Approved.	Chu H.
11/13/2023 03:26 pm	Updated status to Pending Approval	Bryant B.
11/13/2023 03:26 pm	Service Completed	Bryant B.
11/13/2023 03:24 pm	Check-out 11/13/2023 03:21 pm	Bryant B.
11/13/2023 03:24 pm	Work Order Tasks Added	Bryant B.
11/13/2023 03:24 pm	Updated status to Service Completed	Bryant B.
11/13/2023 03:19 pm	Customer Signature Posted	Bryant B.
11/13/2023 01:55 pm	Arrived 11/13/2023 01:55 pm	Bryant B.
11/13/2023 01:30 pm	Check-in 11/13/2023 01:30 pm	Bryant B.
11/13/2023 11:20 am	Updated status to Scheduled	Kevin H.
11/13/2023 11:20 am	Assigned: Bryant Bagiac	Kevin H.
11/13/2023 11:20 am	Created workorder.	Kevin H.

Attachments 1

Filename
W40785

Work Orders