DSI WebApp

W40869 Closed

Customer/Point of Contact:

Brooks Concepcion Law, P.C.
Lisa Brooks (1-671-472-6848)

Scheduled Date/Time:

12/19/2023, 09:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

BLAW.6002: Brooks - Service Contract (03/01/23 - 02/28/24)

Rates:

Brooks - Service Contract (03/01/23 - 02/28/24) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Clare

Date Signed:

12/19/2023

Work Requested

Setup Georgette's exchange email on her mobile phone (gbc@guamlaw.net). Upgrade Debtmaster to version 11.41 on Server and all Workstations.

Work Requested by: Lisa Brooks

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Upgrade Debtmaster from version 11.40 to version 11.41 on server and all workstations. Setup Georgette's Exchange email on mobile phone. Could not add email with Mail app, downloaded Microsoft Outlook and setup email on Outlook app. Verified that emails are syncing. Had Clare sign due to Lisa not being in office.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Upgrade Debtmaster from version 11.40 to version 11.41 on server and all workstations. Setup Georgette's Exchange email on mobile phone. Could not add email with Mail app, downloaded Microsoft Outlook and setup email on Outlook app. Verified that emails are syncing. Had Clare sign due to Lisa not being in office.	Bryant Bagiac	12/19/2023 08:37 am	12/19/2023 10:37 am	02:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
12/20/2023 12:00 pm	Updated status to Closed	Jessica L.
12/20/2023 09:09 am	Updated status to Submitted for Invoicing	Chu H.
12/20/2023 09:09 am	Approved.	Chu H.
12/19/2023 11:08 am	Updated status to Pending Approval	Bryant B.
12/19/2023 11:08 am	Service Completed	Bryant B.
12/19/2023 11:06 am	Check-out 12/19/2023 10:37 am	Bryant B.
12/19/2023 11:06 am	Work Order Tasks Added	Bryant B.
12/19/2023 11:06 am	Updated status to Service Completed	Bryant B.
12/19/2023 11:00 am	Customer Signature Posted	Bryant B.
12/19/2023 08:50 am	Arrived 12/19/2023 08:50 am	Bryant B.
12/19/2023 08:37 am	Check-in 12/19/2023 08:37 am	Bryant B.
12/19/2023 08:19 am	Updated status to Scheduled	Kevin H.
12/19/2023 08:19 am	Assigned: Bryant Bagiac	Kevin H.
12/19/2023 08:19 am	Created workorder.	Kevin H.

Attachments 1

Filename
W40869

Work Orders