DSI WebApp

W40874 Closed

Customer/Point of Contact:

Fargo Pacific, Inc.
Jay Park ((671)646-1771/3620)

Scheduled Date/Time:

12/21/2023, 08:30 am

Service Type:

Inhouse

Charge Type:

Service Contract

Charge Code:

FARG.6003: Fargo Pacific - Service Contract (05/05/23 - 05/04/24)

Rates:

Fargo Pacific - Service Contract (05/05/23 - 05/04/24) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Alahas Pereda

Customer Signature:

Yes

Print Name:

Hermie

Date Signed:

12/21/2023

Work Requested

Troubleshoot Hermie’s laptop.

Work Requested by: Jay Park

Items Dropped Off 1

	Item	Serial Number	Notes
1	HP Laptop		Charging cable provided.

Work Completed 1

Summary of Tasks

Hermie's laptop outlook not syncing his exchange emails. Reconfigure hermie@fargogu.com on his outlook client. Confirmed emails are syncing. Reboot laptop and open outlook to confirm emails are still syncing.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Hermie's laptop outlook not syncing his exchange emails. Reconfigure hermie@fargogu.com on his outlook client. Confirmed emails are syncing. Reboot laptop and open outlook to confirm emails are still syncing.	Kevin Hsueh	12/21/2023 08:30 am	12/21/2023 09:30 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 15

Date/Time	Comment	Tech
12/21/2023 01:06 pm	Updated status to Closed	Jessica L.
12/21/2023 10:50 am	Customer Signature Posted	Alahas P.
12/21/2023 10:10 am	Updated status to Submitted for Invoicing	Chu H.
12/21/2023 10:10 am	Approved.	Chu H.
12/21/2023 09:36 am	No Signature: Customer will pick up laptop	Kevin H.
12/21/2023 09:36 am	Updated status to Pending Approval	Kevin H.
12/21/2023 09:36 am	Service Completed	Kevin H.
12/21/2023 09:34 am	Check-out 12/21/2023 09:30 am	Kevin H.
12/21/2023 09:34 am	Work Order Tasks Added	Kevin H.
12/21/2023 09:34 am	Updated status to Service Completed	Kevin H.
12/21/2023 09:32 am	Check-in 12/21/2023 08:30 am	Kevin H.
12/21/2023 08:33 am	Added customer equipment.	Alahas P.
12/21/2023 08:33 am	Updated status to Pending Schedule	Alahas P.
12/21/2023 08:33 am	Assigned: Kevin Hsueh	Alahas P.
12/21/2023 08:33 am	Created workorder.	Alahas P.

Attachments 2

Filename
Items Received Hermie 12/21/2023 08:33 am
W40874

Work Orders