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W40920   Closed

Isa Dental
Lori Wong
01/15/2024, 01:30 pm   
Onsite
Service Contract
IDC0.6014: Isa Dental - Service Contract (04/01/23 - 03/31/24)
Isa Dental - Service Contract (04/01/23 - 03/31/24) [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
Yes
Lori Wong
01/15/2024

Work Requested

Troubelshoot Network Issues
Work Requested by: Lori Wong

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Lori reported ISA Dental unable to access the internet. Reboot GTA Modem, SonicWALL and ISASRV. Confirmed internet is now accessible.
Work Completed Technician Check-in Check-out Actual Hrs
1 Lori reported ISA Dental unable to access the internet. Reboot GTA Modem, SonicWALL and ISASRV. Confirmed internet is now accessible. Kevin Hsueh
 01/15/2024 01:36 pm 01/15/2024 02:10 pm 00:34

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 15

Date/Time Comment Tech
01/16/2024 09:00 am Updated status to Closed Jessica L.
01/16/2024 09:00 am Updated status to Closed Jessica L.
01/15/2024 05:32 pm Updated status to Submitted for Invoicing Chu H.
01/15/2024 05:32 pm Approved. Chu H.
01/15/2024 02:13 pm Updated status to Pending Approval Kevin H.
01/15/2024 02:13 pm Service Completed Kevin H.
01/15/2024 02:11 pm Check-out 01/15/2024 02:10 pm Kevin H.
01/15/2024 02:11 pm Work Order Tasks Added Kevin H.
01/15/2024 02:11 pm Updated status to Service Completed Kevin H.
01/15/2024 01:52 pm Customer Signature Posted Kevin H.
01/15/2024 01:37 pm Arrived 01/15/2024 01:37 pm Kevin H.
01/15/2024 01:36 pm Check-in 01/15/2024 01:36 pm Kevin H.
01/15/2024 01:19 pm Updated status to Scheduled Kevin H.
01/15/2024 01:19 pm Assigned: Kevin Hsueh Kevin H.
01/15/2024 01:19 pm Created workorder. Kevin H.

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W40920
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