W40959   Closed

01/31/2024, 02:00 pm   
Onsite
Service Contract
TRMA.2002: TRMA - Lenovo Server Project 2022
TRMA - Lenovo Server Project 2022 [TOTAL ANNUAL HOURS: 70]
0
3
Bryant Bagiac
No

Work Requested

Deliver and set up Dave's computer on the new domain. Troubleshoot Melet's emails. Set up emails on phones for all employees. Perform cable management for cables connecting patch panel to new switch.
Work Requested by: Melet Santos

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Deliver and set up Dave's workstation. Added workstation to domain, installed TakeControl. Set up and activated Microsoft office and set up Outlook emails and added historical emails. Changed Dave's password to meet password complexity. Changed several passwords from default passwords for users downstairs that wanted to change it. Advised those users of password complexity requirement. Setup Outlook on all downstairs employees mobile phones except for Cedric and Chona. Cedric's reason due to not wanting emails on phone. Chona's email will require recreation of email and domain accounts. Backed up Melet's emails. Recreated Melet's email and domain accounts to solve her phone emails not syncing.
Work Completed Technician Check-in Check-out Actual Hrs
1 Deliver and set up Dave's workstation. Added workstation to domain, installed TakeControl. Set up and activated Microsoft office and set up Outlook emails and added historical emails. Changed Dave's password to meet password complexity. Changed several passwords from default passwords for users downstairs that wanted to change it. Advised those users of password complexity requirement. Setup Outlook on all downstairs employees mobile phones except for Cedric and Chona. Cedric's reason due to not wanting emails on phone. Chona's email will require recreation of email and domain accounts. Backed up Melet's emails. Recreated Melet's email and domain accounts to solve her phone emails not syncing.Was advised to hold off on cable management until physical server relocation. Bryant Bagiac
01/31/2024 01:43 pm 01/31/2024 05:04 pm 03:21

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
02/01/2024 11:16 am Updated status to Closed Jessica L.
01/31/2024 07:19 pm Updated status to Submitted for Invoicing Chu H.
01/31/2024 07:19 pm Approved. Chu H.
01/31/2024 05:26 pm No Signature: Project Bryant B.
01/31/2024 05:26 pm Updated status to Pending Approval Bryant B.
01/31/2024 05:26 pm Service Completed Bryant B.
01/31/2024 05:19 pm Check-out 01/31/2024 05:04 pm Bryant B.
01/31/2024 05:19 pm Work Order Tasks Added Bryant B.
01/31/2024 05:19 pm Updated status to Service Completed Bryant B.
01/31/2024 01:55 pm Arrived 01/31/2024 01:55 pm Bryant B.
01/31/2024 01:43 pm Check-in 01/31/2024 01:43 pm Bryant B.
01/31/2024 11:16 am Updated status to Scheduled Bryant B.
01/31/2024 11:16 am Assigned: Bryant Bagiac Bryant B.
01/31/2024 11:16 am Created workorder. Bryant B.

Attachments 1

Filename
W40959