DSI WebApp

W40963 Closed

Customer/Point of Contact:

Taniguchi, Ruth, Makio Architects
Chona Cabedo (1-671-475-8772)

Scheduled Date/Time:

02/01/2024, 10:00 am

Service Type:

Inhouse

Charge Type:

Service Contract

Charge Code:

TRMA.6013: TRMA - Service Contract (04/01/23 - 03/31/24)

Rates:

TRMA - Service Contract (04/01/23 - 03/31/24) [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Bryant Bagiac

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Upgrade Mark's laptop from Windows 7 Pro to Windows 10 Pro. Retain all data.

Work Requested by: Chona Cabedo

Items Dropped Off 1

	Item	Serial Number	Notes
1	Lenovo ThinkPad E560	PF0NAV7F	w/ Charger

Work Completed 1

Summary of Tasks

Performed in-place upgrade from Windows 7 Pro to Windows 10 Pro. Retained all data. Ran all available Windows updates, installed Google Chrome, changed computer name, set up SonicWall Global VPN Client to connect to TRMA server, mapped all previous network share drives, install and activate Microsoft Office and set up emails. Verified that previous emails were starting to sync.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Performed in-place upgrade from Windows 7 Pro to Windows 10 Pro. Retained all data. Ran all available Windows updates, installed Google Chrome, changed computer name, set up SonicWall Global VPN Client to connect to TRMA server, mapped all previous network share drives, install and activate Microsoft Office and set up emails. Verified that previous emails were starting to sync.	Bryant Bagiac	02/01/2024 10:00 am	02/01/2024 11:00 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
02/07/2024 02:00 pm	Updated status to Closed	Jessica L.
02/03/2024 11:12 am	Updated status to Submitted for Invoicing	Chu H.
02/03/2024 11:12 am	Approved.	Chu H.
02/02/2024 12:08 pm	Signature for Later: Customer will sign when laptop is dropped off.	Bryant B.
02/02/2024 12:08 pm	Updated status to Pending Approval	Bryant B.
02/02/2024 12:08 pm	Service Completed	Bryant B.
02/02/2024 12:05 pm	Check-out 02/01/2024 11:00 am	Bryant B.
02/02/2024 12:05 pm	Work Order Tasks Added	Bryant B.
02/02/2024 12:05 pm	Updated status to Service Completed	Bryant B.
02/02/2024 12:01 pm	Check-in 02/01/2024 10:00 am	Bryant B.
02/01/2024 11:54 am	Added customer equipment.	Bryant B.
02/01/2024 11:54 am	Updated status to Pending Schedule	Bryant B.
02/01/2024 11:54 am	Assigned: Bryant Bagiac	Bryant B.
02/01/2024 11:54 am	Created workorder.	Bryant B.

Attachments 2

Filename
Items Received 01/01/1970 10:00 am
W40963

Work Orders