DSI WebApp

W40991 Closed

Customer/Point of Contact:

Brooks Concepcion Law, P.C.
Lisa Brooks (1-671-472-6848)

Scheduled Date/Time:

02/16/2024, 09:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

BLAW.6002: Brooks - Service Contract (03/01/23 - 02/28/24)

Rates:

Brooks - Service Contract (03/01/23 - 02/28/24) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Lisa Brooks

Date Signed:

02/16/2024

Work Requested

Troubleshoot Server. Amber LED present.

Work Requested by: Lisa Brooks

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Check Server Amber LED. per Lenovo Xclarity HDD2 is in a predictivr failure state. DSI to submit warranty claim with Lenovo for HDD2. reboot server and confirmed staff can log back in.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Check Server Amber LED. per Lenovo Xclarity HDD2 is in a predictivr failure state. DSI to submit warranty claim with Lenovo for HDD2. reboot server and confirmed staff can log back in.	Kevin Hsueh	02/16/2024 09:38 am	02/16/2024 10:38 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
02/16/2024 03:43 pm	Updated status to Closed	Jessica L.
02/16/2024 02:41 pm	Updated status to Submitted for Invoicing	Chu H.
02/16/2024 02:41 pm	Approved.	Chu H.
02/16/2024 10:51 am	Updated status to Pending Approval	Kevin H.
02/16/2024 10:51 am	Service Completed	Kevin H.
02/16/2024 10:49 am	Check-out 02/16/2024 10:38 am	Kevin H.
02/16/2024 10:49 am	Work Order Tasks Added	Kevin H.
02/16/2024 10:49 am	Updated status to Service Completed	Kevin H.
02/16/2024 10:45 am	Customer Signature Posted	Kevin H.
02/16/2024 09:38 am	Arrived 02/16/2024 09:38 am	Kevin H.
02/16/2024 09:38 am	Check-in 02/16/2024 09:38 am	Kevin H.
02/16/2024 09:18 am	Updated status to Scheduled	Kevin H.
02/16/2024 09:18 am	Assigned: Kevin Hsueh	Kevin H.
02/16/2024 09:18 am	Created workorder.	Kevin H.

Attachments 1

Filename
W40991

Work Orders