DSI WebApp

W41077 Closed

Customer/Point of Contact:

Guam Surgicenter
Colin O'Connell (671-646-3855)

Scheduled Date/Time:

03/20/2024, 09:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

GMPL.6003: Guam Medical Plaza - Service Contract (03/01/24 - 02/28/25)

Rates:

Guam Medical Plaza - Service Contract (03/01/24 - 02/28/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Colin

Date Signed:

03/20/2024

Work Requested

Troubleshoot Carmen's IP Phone.

Work Requested by: Colin O'Connell

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Carmens IP Phone has a 1 way audio issue when calling extension to extension. Factory reset and reprovision IP Phone. Perform test calls afterwards successfully with no issues.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Carmens IP Phone has a 1 way audio issue when calling extension to extension. Factory reset and reprovision IP Phone. Perform test calls afterwards successfully with no issues.	Kevin Hsueh	03/20/2024 08:56 am	03/20/2024 09:44 am	00:48

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 17

Date/Time	Comment	Tech
03/20/2024 04:11 pm	Updated status to Closed	Jessica L.
03/20/2024 10:04 am	Updated status to Submitted for Invoicing	Chu H.
03/20/2024 10:04 am	Approved.	Chu H.
03/20/2024 09:50 am	Updated status to Pending Approval	Kevin H.
03/20/2024 09:50 am	Service Completed	Kevin H.
03/20/2024 09:46 am	Check-out 03/20/2024 09:44 am	Kevin H.
03/20/2024 09:46 am	Work Order Tasks Added	Kevin H.
03/20/2024 09:46 am	Updated status to Service Completed	Kevin H.
03/20/2024 09:25 am	Customer Signature Posted	Kevin H.
03/20/2024 08:59 am	Arrived 03/20/2024 09:00 am	Kevin H.
03/20/2024 08:56 am	Check-in 03/20/2024 08:56 am	Kevin H.
03/19/2024 04:08 pm	Modified workorder.	Kevin H.
03/19/2024 04:08 pm	Updated scheduled date/time from 03/19/2024 09:00 am to: 03/20/2024 09:00 am	Kevin H.
03/19/2024 04:08 pm	Updated Estimated Service Time (hrs) to	Kevin H.
03/19/2024 04:06 pm	Updated status to Scheduled	Kevin H.
03/19/2024 04:06 pm	Assigned: Kevin Hsueh	Kevin H.
03/19/2024 04:06 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W41077

Work Orders