W41097   Closed

Isa Dental
Linda Santos (1-671-646-7982)
03/28/2024, 03:00 pm   
Onsite
Service Contract
IDC0.2001: Isa Dental - Lenovo Server Project 2023
Isa Dental - Lenovo Server Project 2023 [TOTAL ANNUAL HOURS: 35]
35
3
Kevin Hsueh
No

Work Requested

Rack new Server and UPS. Prepare for migration to new server schedule for tomorrow. Begin copying data from old server.
Work Requested by: Linda Santos

Items Dropped Off 0

Item Serial Number Notes

Work Completed 2

Summary of Tasks

Connect new server and UPS. Remove 35 workstations from ISADENTAL.local and add to IDCDOM.local. Test access to Dentrix and Carestream successfully. Copy data that was backed up last night to new server. DSI to monitor and ensure data transfer is successful tonight and throughout the weekend. DSI to be onsite Monday at 8:00am to assist with any issues related to server migration.
Work Completed Technician Check-in Check-out Actual Hrs
1 Deliver new server and UPS. create network cables for new server and UPS. Document and label all workstations user profiles that are used. Begin Data copy from old server. DSI to monitor and ensure Data copy is completed tonight. DSI to reset all current user profile passwords tonight. Kevin Hsueh
03/28/2024 03:03 pm 03/28/2024 05:01 pm 01:58
2 Connect new server and UPS. Remove 35 workstations from ISADENTAL.local and add to IDCDOM.local. Test access to Dentrix and Carestream successfully. Copy data that was backed up last night to new server. DSI to monitor and ensure data transfer is successful tonight and throughout the weekend. DSI to be onsite Monday at 8:00am to assist with any issues related to server migration. Kevin Hsueh
03/29/2024 08:35 am 03/29/2024 05:10 pm 08:35

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 17

Date/Time Comment Tech
03/29/2024 05:22 pm Updated status to Closed Jessica L.
03/29/2024 05:19 pm Updated status to Submitted for Invoicing Chu H.
03/29/2024 05:19 pm Approved. Chu H.
03/29/2024 05:12 pm No Signature: Project Kevin H.
03/29/2024 05:12 pm Updated status to Pending Approval Kevin H.
03/29/2024 05:12 pm Service Completed Kevin H.
03/29/2024 05:10 pm Check-out 03/29/2024 05:10 pm Kevin H.
03/29/2024 05:10 pm Work Order Tasks Added Kevin H.
03/29/2024 05:10 pm Updated status to Service Completed Kevin H.
03/29/2024 08:36 am Check-in 03/29/2024 08:35 am Kevin H.
03/28/2024 05:01 pm Check-out 03/28/2024 05:01 pm Kevin H.
03/28/2024 05:01 pm Updated status to In Progress Kevin H.
03/28/2024 03:04 pm Arrived 03/28/2024 03:04 pm Kevin H.
03/28/2024 03:03 pm Check-in 03/28/2024 03:03 pm Kevin H.
03/28/2024 01:27 pm Updated status to Scheduled Kevin H.
03/28/2024 01:27 pm Assigned: Kevin Hsueh Kevin H.
03/28/2024 01:27 pm Created workorder. Kevin H.

Attachments 1

Filename
W41097