W41162   Closed

Fargo Pacific, Inc.
Feli Dela Cruz
04/23/2024, 03:30 pm   
Onsite
Service Contract
FARG.6003: Fargo Pacific - Service Contract (05/05/23 - 05/04/24)
Fargo Pacific - Service Contract (05/05/23 - 05/04/24) [TOTAL ANNUAL HOURS: 2]
2
2
Kevin Hsueh
Yes
Guy Binoya
04/23/2024

Work Requested

Troubleshoot Feli's Outlook. Troubleshoot Jun's laptop touchpad
Work Requested by: Feli Dela Cruz

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Check Feli's outlook freezing issue. Feli's mailbox is 42GB. Advisef Feli the large mailbox is causing the outlook to freeze. Suggested to Feli to have DSI export his old emails by year. Feli requested to create a new Archive PST and he will archive on his own. Check Jun's laptop touchpad not working issue. Jun pressed the lock touchpad key. Unlock touchpad and touchpad functions properly. Showed Jun where the touchpad lock button is located on his laptop.
Work Completed Technician Check-in Check-out Actual Hrs
1 Check Feli's outlook freezing issue. Feli's mailbox is 42GB. Advisef Feli the large mailbox is causing the outlook to freeze. Suggested to Feli to have DSI export his old emails by year. Feli requested to create a new Archive PST and he will archive on his own. Check Jun's laptop touchpad not working issue. Jun pressed the lock touchpad key. Unlock touchpad and touchpad functions properly. Showed Jun where the touchpad lock button is located on his laptop. Kevin Hsueh
04/23/2024 03:12 pm 04/23/2024 04:07 pm 00:55

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 15

Date/Time Comment Tech
04/24/2024 08:53 am Updated status to Closed Jessica L.
04/23/2024 05:21 pm Updated status to Submitted for Invoicing Chu H.
04/23/2024 05:21 pm Approved. Chu H.
04/23/2024 04:10 pm Updated status to Pending Approval Kevin H.
04/23/2024 04:10 pm Service Completed Kevin H.
04/23/2024 04:08 pm Check-out 04/23/2024 04:07 pm Kevin H.
04/23/2024 04:08 pm Work Order Tasks Added Kevin H.
04/23/2024 04:08 pm Updated status to Service Completed Kevin H.
04/23/2024 03:37 pm Customer Signature Posted Kevin H.
04/23/2024 03:25 pm Arrived 04/23/2024 03:20 pm Kevin H.
04/23/2024 03:25 pm Arrived 04/23/2024 03:20 pm Kevin H.
04/23/2024 03:12 pm Check-in 04/23/2024 03:12 pm Kevin H.
04/23/2024 03:08 pm Updated status to Scheduled Kevin H.
04/23/2024 03:08 pm Assigned: Kevin Hsueh Kevin H.
04/23/2024 03:08 pm Created workorder. Kevin H.

Attachments 1

Filename
W41162