DSI WebApp

W41227 Closed

Customer/Point of Contact:

Fargo Pacific, Inc.
Feli Dela Cruz

Scheduled Date/Time:

05/20/2024, 10:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

FARG.6004: Fargo Pacific - Service Contract (05/05/24 - 05/04/25)

Rates:

Fargo Pacific - Service Contract (05/05/24 - 05/04/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Feli Dela Cruz

Date Signed:

05/20/2024

Work Requested

Troubleshoot Feli's Email Issues.

Work Requested by: Feli Dela Cruz

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Feli reported his outlook is missing emails. Search through outlook and found the emails in his archive folder. Outlook slowness also reported. Perform resync of Feli's email.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Feli reported his outlook is missing emails. Search through outlook and found the emails in his archive folder. Outlook slowness also reported. Perform resync of Feli's email.	Kevin Hsueh	05/20/2024 10:30 am	05/20/2024 11:30 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
05/20/2024 04:27 pm	Updated status to Closed	Jessica L.
05/20/2024 04:19 pm	Updated status to Submitted for Invoicing	Chu H.
05/20/2024 04:19 pm	Approved.	Chu H.
05/20/2024 11:49 am	Updated status to Pending Approval	Kevin H.
05/20/2024 11:49 am	Service Completed	Kevin H.
05/20/2024 11:46 am	Check-out 05/20/2024 11:30 am	Kevin H.
05/20/2024 11:46 am	Work Order Tasks Added	Kevin H.
05/20/2024 11:46 am	Updated status to Service Completed	Kevin H.
05/20/2024 11:03 am	Customer Signature Posted	Kevin H.
05/20/2024 10:33 am	Arrived 05/20/2024 10:30 am	Kevin H.
05/20/2024 10:32 am	Check-in 05/20/2024 10:30 am	Kevin H.
05/20/2024 08:42 am	Updated status to Scheduled	Kevin H.
05/20/2024 08:42 am	Assigned: Kevin Hsueh	Kevin H.
05/20/2024 08:42 am	Created workorder.	Kevin H.

Attachments 1

Filename
W41227

Work Orders