DSI WebApp

W41474 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Gregory David (1 (671) 477-7250)

Scheduled Date/Time:

09/23/2024, 08:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)

Rates:

Ambyth - Service Contract (08/26/24 - 08/25/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0.5

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Assist Mr. David with VPN and share drive access

Work Requested by: Gregory David

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Mr. David unable to login to VPN client. Reset password and provide Mr. David the new password. Walk Mr. David through VPN login and share drive access process. Per Mr. David, both are now accessible.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Mr. David unable to login to VPN client. Reset password and provide Mr. David the new password. Walk Mr. David through VPN login and share drive access process. Per Mr. David, both are now accessible.	Kevin Hsueh	09/23/2024 08:30 am	09/23/2024 09:00 am	00:30

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
09/24/2024 02:35 pm	Updated status to Closed	Jessica L.
09/23/2024 10:06 pm	Updated status to Submitted for Invoicing	Chu H.
09/23/2024 10:06 pm	Approved.	Chu H.
09/23/2024 02:55 pm	No Signature: Remote Support: Mr. David	Kevin H.
09/23/2024 02:55 pm	Updated status to Pending Approval	Kevin H.
09/23/2024 02:55 pm	Service Completed	Kevin H.
09/23/2024 02:53 pm	Check-out 09/23/2024 09:00 am	Kevin H.
09/23/2024 02:53 pm	Work Order Tasks Added	Kevin H.
09/23/2024 02:53 pm	Updated status to Service Completed	Kevin H.
09/23/2024 02:52 pm	Check-in 09/23/2024 08:30 am	Kevin H.
09/23/2024 02:51 pm	Updated status to Scheduled	Kevin H.
09/23/2024 02:51 pm	Assigned: Kevin Hsueh	Kevin H.
09/23/2024 02:51 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W41474

Work Orders