DSI WebApp

W41566 Closed

Customer/Point of Contact:

Isa Dental
Linda Santos (1-671-646-7982)

Scheduled Date/Time:

11/11/2024, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

IDC0.6015: Isa Dental - Service Contract (04/01/24 - 03/31/25)

Rates:

Isa Dental - Service Contract (04/01/24 - 03/31/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Linda Santos

Date Signed:

11/11/2024

Work Requested

Troubleshoot NVR

Work Requested by: Linda Santos

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Check NVR CMOS battery and noted requires CR1220 battery. DSI to source and provide a quote to ISA Dental. Disable Dentrix WebSync service as it was causing slowness when using Dentrix. Brought back 1 front desk workstation to DSI to install SSD.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Check NVR CMOS battery and noted requires CR1220 battery. DSI to source and provide a quote to ISA Dental. Disable Dentrix WebSync service as it was causing slowness when using Dentrix. Brought back 1 front desk workstation to DSI to install SSD.	Kevin Hsueh	11/11/2024 02:04 pm	11/11/2024 02:40 pm	00:36

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
11/12/2024 09:09 am	Updated status to Closed	Jessica L.
11/11/2024 05:34 pm	Updated status to Submitted for Invoicing	Chu H.
11/11/2024 05:34 pm	Approved.	Chu H.
11/11/2024 02:43 pm	Updated status to Pending Approval	Kevin H.
11/11/2024 02:43 pm	Service Completed	Kevin H.
11/11/2024 02:41 pm	Check-out 11/11/2024 02:40 pm	Kevin H.
11/11/2024 02:41 pm	Work Order Tasks Added	Kevin H.
11/11/2024 02:41 pm	Updated status to Service Completed	Kevin H.
11/11/2024 02:34 pm	Customer Signature Posted	Kevin H.
11/11/2024 02:05 pm	Arrived 11/11/2024 02:05 pm	Kevin H.
11/11/2024 02:04 pm	Check-in 11/11/2024 02:04 pm	Kevin H.
11/11/2024 02:02 pm	Updated status to Scheduled	Kevin H.
11/11/2024 02:02 pm	Assigned: Kevin Hsueh	Kevin H.
11/11/2024 02:02 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W41566

Work Orders