W41613   Closed

Isa Dental
Linda Santos (1-671-646-7982)
12/09/2024, 01:48 pm   
Onsite
Service Contract
IDC0.6015: Isa Dental - Service Contract (04/01/24 - 03/31/25)
Isa Dental - Service Contract (04/01/24 - 03/31/25) [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
Yes
Linda Santos
12/09/2024

Work Requested

Troubleshoot various issues
Work Requested by: Linda Santos

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Deliver and setup workstation at ISA Dental front desk. Reinstall Carestream RVG Sensor 1 driver on OP D. verified Sensor 1 shows detected and ready. Troubleshoot OP 6 Laptop. No network connection. Network cable in OP 6 was not fully seated in network port. reseat and confirmed network is accessible. Advised Linda to jave staff be careful with pushing in the chair in OP 6 as it is hitting the network cable and port.
Work Completed Technician Check-in Check-out Actual Hrs
1 Deliver and setup workstation at ISA Dental front desk. Reinstall Carestream RVG Sensor 1 driver on OP D. verified Sensor 1 shows detected and ready. Troubleshoot OP 6 Laptop. No network connection. Network cable in OP 6 was not fully seated in network port. reseat and confirmed network is accessible. Advised Linda to jave staff be careful with pushing in the chair in OP 6 as it is hitting the network cable and port. Kevin Hsueh
12/09/2024 01:30 pm 12/09/2024 02:30 pm 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
12/10/2024 02:15 pm Updated status to Closed Jessica L.
12/09/2024 08:07 pm Updated status to Submitted for Invoicing Chu H.
12/09/2024 08:07 pm Approved. Chu H.
12/09/2024 02:31 pm Updated status to Pending Approval Kevin H.
12/09/2024 02:31 pm Service Completed Kevin H.
12/09/2024 02:30 pm Check-out 12/09/2024 02:30 pm Kevin H.
12/09/2024 02:30 pm Work Order Tasks Added Kevin H.
12/09/2024 02:30 pm Updated status to Service Completed Kevin H.
12/09/2024 02:10 pm Customer Signature Posted Kevin H.
12/09/2024 02:01 pm Arrived 12/09/2024 01:30 pm Kevin H.
12/09/2024 02:00 pm Check-in 12/09/2024 01:30 pm Kevin H.
12/09/2024 01:48 pm Updated status to Scheduled Kevin H.
12/09/2024 01:48 pm Assigned: Kevin Hsueh Kevin H.
12/09/2024 01:48 pm Created workorder. Kevin H.

Attachments 1

Filename
W41613