DSI WebApp

W41654 Closed

Customer/Point of Contact:

Guam Memorial Park
Agnes Quitugua (671-734-9835)

Scheduled Date/Time:

01/08/2025, 03:30 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

GMP0.6014: Guam Memorial Park - Service Contract (03/01/24 - 02/28/25)

Rates:

Guam Memorial Park - Service Contract (03/01/24 - 02/28/25) [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Scan to email not working on 2 Kyocera printer

Work Requested by: Agnes Quitugua

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 2

Summary of Tasks

AllstarCopier vendor configure their printers to use their SMTP server which is consider spam therefore all the scanned attachment are being marked by Sonicwall to be spam.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	AllstarCopier vendor configure their printers to use their SMTP server which is consider spam therefore all the scanned attachment are being marked by Sonicwall to be spam. Whilte listed their email address scans@allstarcopier.com.	Chu Hsieh	01/08/2025 03:30 pm	01/08/2025 04:23 pm	00:53
	2	Check-in	Chu Hsieh	01/08/2025 03:30 pm

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
01/08/2025 04:58 pm	Updated status to Closed	Jessica L.
01/08/2025 04:41 pm	Updated status to Submitted for Invoicing	Chu H.
01/08/2025 04:41 pm	Approved.	Chu H.
01/08/2025 04:39 pm	No Signature: remote	Chu H.
01/08/2025 04:39 pm	Updated status to Pending Approval	Chu H.
01/08/2025 04:39 pm	Service Completed	Chu H.
01/08/2025 04:25 pm	Check-out 01/08/2025 04:23 pm	Chu H.
01/08/2025 04:25 pm	Work Order Tasks Added	Chu H.
01/08/2025 04:25 pm	Updated status to Service Completed	Chu H.
01/08/2025 04:23 pm	Check-in 01/08/2025 03:30 pm	Chu H.
01/08/2025 04:23 pm	Check-in 01/08/2025 03:30 pm	Chu H.
01/08/2025 04:20 pm	Updated status to Scheduled	Chu H.
01/08/2025 04:20 pm	Assigned: Chu Hsieh	Chu H.
01/08/2025 04:20 pm	Created workorder.	Chu H.

Attachments 1

Filename
W41654

Work Orders