DSI WebApp

W41658 Closed

Customer/Point of Contact:

Roberts, Fowler & Visosky
Sophia Sanchez (671-646-1222)

Scheduled Date/Time:

01/09/2025, 03:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

RFVL.6009: Roberts Fowler and Visosky - Service Contract 2025

Rates:

Roberts Fowler & Visosky - Service Contract 2025 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Kevin unable to access pacer.login.uscourts.gov website.

Work Requested by: Sophia Sanchez

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Unable to access website on GTA network. Tried Docomo on Cell and access is fine. Need to test from non-Sonicwall network. Issue related to ITE that was bonded to the Sonicwall. Disabling ITE network fix access issues.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Unable to access website on GTA network. Tried Docomo on Cell and access is fine. Need to test from non-Sonicwall network	Chu Hsieh	01/09/2025 03:00 pm	01/09/2025 03:45 pm	00:45

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 18

Date/Time	Comment	Tech
01/10/2025 04:36 pm	Updated status to Closed	Jessica L.
01/10/2025 04:34 pm	Modified workorder.	Jessica L.
01/10/2025 04:34 pm	Rates modified to Roberts Fowler & Visosky - Service Contract 2025: $0.00	Jessica L.
01/10/2025 04:34 pm	Updated Estimated Service Time (hrs) to	Jessica L.
01/10/2025 03:51 pm	Updated status to Submitted for Invoicing	Chu H.
01/10/2025 03:51 pm	Approved.	Chu H.
01/09/2025 04:22 pm	No Signature: remote	Chu H.
01/09/2025 04:22 pm	Updated status to Pending Approval	Chu H.
01/09/2025 04:22 pm	Service Completed	Chu H.
01/09/2025 04:17 pm	Work Order Tasks Updated	Chu H.
01/09/2025 04:17 pm	Work Order Tasks Updated	Chu H.
01/09/2025 04:04 pm	Check-out 01/09/2025 03:45 pm	Chu H.
01/09/2025 04:04 pm	Work Order Tasks Added	Chu H.
01/09/2025 04:04 pm	Updated status to Service Completed	Chu H.
01/09/2025 04:00 pm	Check-in 01/09/2025 03:00 pm	Chu H.
01/09/2025 03:58 pm	Updated status to Scheduled	Chu H.
01/09/2025 03:58 pm	Assigned: Chu Hsieh	Chu H.
01/09/2025 03:58 pm	Created workorder.	Chu H.

Attachments 1

Filename
W41658

Work Orders