DSI WebApp

W41671 Closed

Customer/Point of Contact:

Guam Department of Education
Rita Duenas

Scheduled Date/Time:

01/16/2025, 12:00 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

GDOE.5139: GDOE - PO 20241332-00 Planar Install

Rates:

GDOE - PO 20241332-00 Planar Install [TOTAL ANNUAL HOURS: 160]

Remaining Hours:

160

Est. Service Time (hrs):

4

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Troubleshoot Planar iHUB 136 Touch issues at Father Duenas

Work Requested by: Rita Duenas

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Troubleshoot Planar iHUB 136 touch issues at Father Duenas. Determined touch issue is due to a bad IR Circuit Board. Planar to send new IR Circuit Board for DSI to replace.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Troubleshoot Planar iHUB 136 touch issues at Father Duenas. Determined touch issue is due to a bad IR Circuit Board. Planar to send new IR Circuit Board for DSI to replace.	Kevin Hsueh	01/16/2025 12:00 pm	01/16/2025 04:30 pm	04:30

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
01/31/2025 09:58 am	Updated status to Closed	Jessica L.
01/30/2025 05:25 pm	Updated status to Submitted for Invoicing	Chu H.
01/30/2025 05:25 pm	Approved.	Chu H.
01/17/2025 11:29 am	No Signature:	Kevin H.
01/17/2025 11:29 am	Updated status to Pending Approval	Kevin H.
01/17/2025 11:29 am	Service Completed	Kevin H.
01/17/2025 11:14 am	Check-out 01/16/2025 04:30 pm	Kevin H.
01/17/2025 11:14 am	Work Order Tasks Added	Kevin H.
01/17/2025 11:14 am	Updated status to Service Completed	Kevin H.
01/17/2025 11:13 am	Arrived 01/16/2025 12:00 pm	Kevin H.
01/17/2025 11:12 am	Check-in 01/16/2025 12:00 pm	Kevin H.
01/17/2025 11:09 am	Updated status to Scheduled	Kevin H.
01/17/2025 11:09 am	Assigned: Kevin Hsueh	Kevin H.
01/17/2025 11:09 am	Created workorder.	Kevin H.

Attachments 1

Filename
W41671

Work Orders