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W41681 Closed

Customer/Point of Contact:

Fargo Pacific, Inc.
Feli Dela Cruz

Scheduled Date/Time:

01/24/2025, 01:30 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

FARG.6004: Fargo Pacific - Service Contract (05/05/24 - 05/04/25)

Rates:

Fargo Pacific - Service Contract (05/05/24 - 05/04/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Feli Dela Cruz

Date Signed:

01/24/2025

Work Requested

Troubleshoot Feli's Laptop

Work Requested by: Feli Dela Cruz

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Feli laptop running slow. Run hardware test and confirmed all test passed. Reconnect all peripherals and reboot laptop. Slowness still present. Noted external HDD had clicking noises. Disconnect external HDD and laptop runs smoothly. External HDD is going bad. Feli will purchase a new 2TB External SSD.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Feli laptop running slow. Run hardware test and confirmed all test passed. Reconnect all peripherals and reboot laptop. Slowness still present. Noted external HDD had clicking noises. Disconnect external HDD and laptop runs smoothly. External HDD is going bad. Feli will purchase a new 2TB External SSD.	Kevin Hsueh	01/24/2025 01:41 pm	01/24/2025 02:40 pm	00:59

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
01/31/2025 09:38 am	Updated status to Closed	Jessica L.
01/30/2025 05:13 pm	Updated status to Submitted for Invoicing	Chu H.
01/30/2025 05:13 pm	Approved.	Chu H.
01/24/2025 02:44 pm	Updated status to Pending Approval	Kevin H.
01/24/2025 02:44 pm	Service Completed	Kevin H.
01/24/2025 02:42 pm	Check-out 01/24/2025 02:40 pm	Kevin H.
01/24/2025 02:42 pm	Work Order Tasks Added	Kevin H.
01/24/2025 02:42 pm	Updated status to Service Completed	Kevin H.
01/24/2025 02:38 pm	Customer Signature Posted	Kevin H.
01/24/2025 01:42 pm	Arrived 01/24/2025 01:42 pm	Kevin H.
01/24/2025 01:41 pm	Check-in 01/24/2025 01:41 pm	Kevin H.
01/24/2025 11:45 am	Updated status to Scheduled	Kevin H.
01/24/2025 11:45 am	Assigned: Kevin Hsueh	Kevin H.
01/24/2025 11:45 am	Created workorder.	Kevin H.

Attachments 1

Filename
W41681

Work Orders