DSI WebApp

W41727 Closed

Customer/Point of Contact:

JMC Equipment Rental
Mark Peredo (1-671-632-4596)

Scheduled Date/Time:

02/14/2025, 11:00 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

JMCE.6013: JMC Equipment - Service Contract (05/01/24 - 04/30/25)

Rates:

JMC Equipment - Service Contract (05/01/24 - 04/30/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Mark reported email from midpacfareast.com not being received.

Work Requested by: Mark Peredo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Check hosted exchange mail server and noted that 3 midpacfareast.com emails are held in email filter quarantine as the 3 emails were flagged as virus due to the attachments included. Release all 3 quarantined emails and added midpacfareast.com to email filter whitelist.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Check hosted exchange mail server and noted that 3 midpacfareast.com emails are held in email filter quarantine as the 3 emails were flagged as virus due to the attachments included. Release all 3 quarantined emails and added midpacfareast.com to email filter whitelist.	Kevin Hsueh	02/14/2025 11:00 am	02/14/2025 11:25 am	00:25

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
02/18/2025 09:29 am	Updated status to Closed	Jessica L.
02/17/2025 12:07 pm	Updated status to Submitted for Invoicing	Chu H.
02/17/2025 12:07 pm	Approved.	Chu H.
02/14/2025 11:28 am	No Signature: Remote Support: Mark Peredo	Kevin H.
02/14/2025 11:28 am	Updated status to Pending Approval	Kevin H.
02/14/2025 11:28 am	Service Completed	Kevin H.
02/14/2025 11:26 am	Check-out 02/14/2025 11:25 am	Kevin H.
02/14/2025 11:26 am	Work Order Tasks Added	Kevin H.
02/14/2025 11:26 am	Updated status to Service Completed	Kevin H.
02/14/2025 11:24 am	Check-in 02/14/2025 11:00 am	Kevin H.
02/14/2025 11:23 am	Updated status to Scheduled	Kevin H.
02/14/2025 11:23 am	Assigned: Kevin Hsueh	Kevin H.
02/14/2025 11:23 am	Created workorder.	Kevin H.

Attachments 1

Filename
W41727

Work Orders