DSI WebApp

Customer/Point of Contact:

Roberts, Fowler & Visosky
Sophia Sanchez (671-646-1222)

Scheduled Date/Time:

03/28/2025, 01:50 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

RFVL.6009: Roberts Fowler and Visosky - Service Contract 2025

Rates:

Roberts Fowler & Visosky - Service Contract 2025 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Kalene unable to access CEAC website

Work Requested by: Sophia Sanchez

	Item	Serial Number	Notes

disable ITE connection on Sonicwall firewall. internet traffic going through ITE occassionally get blocked by government websites

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	disable ITE connection on Sonicwall firewall. internet traffic going through ITE occassionally get blocked by government websites	Chu Hsieh	03/28/2025 01:50 pm	03/28/2025 02:09 pm	00:19

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
03/28/2025 03:16 pm	Updated status to Closed	Jessica L.
03/28/2025 02:30 pm	Updated status to Submitted for Invoicing	Chu H.
03/28/2025 02:30 pm	Approved.	Chu H.
03/28/2025 02:14 pm	No Signature: remote	Chu H.
03/28/2025 02:14 pm	Updated status to Pending Approval	Chu H.
03/28/2025 02:14 pm	Service Completed	Chu H.
03/28/2025 02:14 pm	Work Completed not Explained to Customer Reason:	Chu H.
03/28/2025 02:10 pm	Check-out 03/28/2025 02:09 pm	Chu H.
03/28/2025 02:10 pm	Work Order Tasks Added	Chu H.
03/28/2025 02:10 pm	Updated status to Service Completed	Chu H.
03/28/2025 02:09 pm	Check-in 03/28/2025 01:50 pm	Chu H.
03/28/2025 02:06 pm	Updated status to Scheduled	Chu H.
03/28/2025 02:06 pm	Assigned: Chu Hsieh	Chu H.
03/28/2025 02:06 pm	Created workorder.	Chu H.

Filename
W41820