DSI WebApp

Customer/Point of Contact:

Brooks Concepcion Law, P.C.
Lisa Brooks (1-671-472-6848)

Scheduled Date/Time:

03/31/2025, 10:00 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

BLAW.6004: Brooks Concepcion Law - Service Contract (03/01/25 - 02/28/26)

Rates:

Brooks - Service Contract (03/01/25 - 02/28/26) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

continue with backup troubleshooting

Work Requested by: Lisa Brooks

	Item	Serial Number	Notes

Lisa rebooted the NAS. was able to gain access to NAS. Formatted the NAS and check status randomly throughout the day to check on status.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Lisa rebooted the NAS. was able to gain access to NAS. unable to to gain access to drive data ultimately need to format the NAS and check status randomly throughout the day to check on status.	Chu Hsieh	03/31/2025 10:00 am	03/31/2025 12:00 pm	02:00

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
04/01/2025 02:06 pm	Updated status to Closed	Jessica L.
04/01/2025 12:23 pm	Updated status to Submitted for Invoicing	Chu H.
04/01/2025 12:23 pm	Approved.	Chu H.
04/01/2025 12:23 pm	Updated status to Submitted for Invoicing	Chu H.
04/01/2025 12:23 pm	Approved.	Chu H.
04/01/2025 11:56 am	Signature for Later: remote	Chu H.
04/01/2025 11:56 am	Updated status to Pending Approval	Chu H.
04/01/2025 11:56 am	Service Completed	Chu H.
04/01/2025 11:51 am	Check-out 03/31/2025 12:00 pm	Chu H.
04/01/2025 11:51 am	Work Order Tasks Added	Chu H.
04/01/2025 11:51 am	Updated status to Service Completed	Chu H.
04/01/2025 11:51 am	Check-in 03/31/2025 10:00 am	Chu H.
04/01/2025 11:50 am	Work requested modified- continue with backup troubleshooting	Chu H.
04/01/2025 11:50 am	Work requested modified- continue with backup troubleshooting	Chu H.
04/01/2025 11:48 am	Updated status to Scheduled	Chu H.
04/01/2025 11:48 am	Assigned: Chu Hsieh	Chu H.
04/01/2025 11:48 am	Created workorder.	Chu H.

Filename
W41827