DSI WebApp

W41828 Closed

Customer/Point of Contact:

Brooks Concepcion Law, P.C.
Lisa Brooks (1-671-472-6848)

Scheduled Date/Time:

04/01/2025, 08:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

BLAW.6004: Brooks Concepcion Law - Service Contract (03/01/25 - 02/28/26)

Rates:

Brooks - Service Contract (03/01/25 - 02/28/26) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

continue with the server backup issues

Work Requested by: Lisa Brooks

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 2

Summary of Tasks

After backup of the 3 servers were completed work with Lisa to format the replication drives. Initiate the replication process. Enable email notification of Imagemanager

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	with the NAS completed the formatting created the necessary shares and folder structure for Shadowprotect to work. start rebasing of backup database	Chu Hsieh	04/01/2025 08:30 am	04/09/2025 09:00 am	00:30
	2	After backup of the 3 servers were completed work with Lisa to format the replication drives. Initiate the replication process. Enable email notification of Imagemanager	Chu Hsieh	04/01/2025 10:00 am	04/01/2025 12:00 pm	02:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 16

Date/Time	Comment	Tech
04/01/2025 02:09 pm	Updated status to Closed	Jessica L.
04/01/2025 12:21 pm	Updated status to Submitted for Invoicing	Chu H.
04/01/2025 12:21 pm	Approved.	Chu H.
04/01/2025 12:20 pm	No Signature: remote	Chu H.
04/01/2025 12:20 pm	Updated status to Pending Approval	Chu H.
04/01/2025 12:20 pm	Service Completed	Chu H.
04/01/2025 12:16 pm	Check-out 04/01/2025 12:00 pm	Chu H.
04/01/2025 12:16 pm	Work Order Tasks Added	Chu H.
04/01/2025 12:16 pm	Updated status to Service Completed	Chu H.
04/01/2025 12:14 pm	Check-in 04/10/2025 10:00 am	Chu H.
04/01/2025 12:11 pm	Check-out 04/09/2025 09:00 am	Chu H.
04/01/2025 12:11 pm	Updated status to In Progress	Chu H.
04/01/2025 12:08 pm	Check-in 04/01/2025 08:30 am	Chu H.
04/01/2025 11:58 am	Updated status to Scheduled	Chu H.
04/01/2025 11:58 am	Assigned: Chu Hsieh	Chu H.
04/01/2025 11:58 am	Created workorder.	Chu H.

Attachments 1

Filename
W41828

Work Orders