DSI WebApp

W42613 Closed

Customer/Point of Contact:

Isa Dental
Linda Santos (1-671-646-7982)

Scheduled Date/Time:

04/21/2026, 10:15 am

Service Type:

Inhouse

Charge Type:

Service Contract

Charge Code:

IDC0.6017: Isa Dental - Service Contract (04/01/26 - 03/31/27)

Rates:

Isa Dental - Service Contract (04/01/26 - 03/31/27) [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Sean Bacani

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

- Diagnose Panoramic Workstation Tower.

Work Requested by: Linda Santos

Items Dropped Off 1

	Item	Serial Number	Notes
1	HP Z440	2UA6342HWQ	Workstation Tower

Work Completed 1

Summary of Tasks

- Troubleshooted Panoramic Workstation. No power response from power button. - Removed RAM sticks to attempt forcing BIOS beeps, still no response from power. Concluded that the PSU is out of order. - PSU uses proprietary model, needs sourcing online. - Advised Linda on troubleshooting results and the pricing of the replacement item needed, she advised that we can send a quote.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	- Troubleshooted Panoramic Workstation. No power response from power button. - Removed RAM sticks to attempt forcing BIOS beeps, still no response from power. Concluded that the PSU is out of order. - PSU uses proprietary model, needs sourcing online. - Advised Linda on troubleshooting results and the pricing of the replacement item needed, she advised that we can send a quote.	Sean Bacani	04/21/2026 10:15 am	04/21/2026 11:15 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
04/21/2026 05:14 pm	Updated status to Closed	Jessica L.
04/21/2026 03:04 pm	Updated status to Submitted for Invoicing	Chu H.
04/21/2026 03:04 pm	Approved.	Chu H.
04/21/2026 11:45 am	No Signature: - Inhouse Service.	Sean B.
04/21/2026 11:45 am	Updated status to Pending Approval	Sean B.
04/21/2026 11:45 am	Service Completed	Sean B.
04/21/2026 11:39 am	Check-out 04/21/2026 11:15 am	Sean B.
04/21/2026 11:39 am	Work Order Tasks Added	Sean B.
04/21/2026 11:39 am	Updated status to Service Completed	Sean B.
04/21/2026 11:38 am	Check-in 04/21/2026 10:15 am	Sean B.
04/21/2026 11:34 am	Added customer equipment.	Sean B.
04/21/2026 11:34 am	Updated status to Pending Schedule	Sean B.
04/21/2026 11:34 am	Assigned: Sean Bacani	Sean B.
04/21/2026 11:34 am	Created workorder.	Sean B.

Attachments 2

Filename
Items Received 01/01/1970 10:00 am
W42613

Work Orders