DSI WebApp

W42647 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Gail Manuel (671-649-8200)

Scheduled Date/Time:

05/12/2026, 08:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)

Rates:

Ambyth - Service Contract (08/26/25 - 08/25/26) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Users unable to access Guam CYMA

Work Requested by: Gail Manuel

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Users unable to access Guam CYMA. License error thrown. Test access from CYMA server also same issue present. Worked with Pete from CYMA Support to reactivate PSQL License. Test access from server and user workstations successfully.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Users unable to access Guam CYMA. License error thrown. Test access from CYMA server also same issue present. Worked with Pete from CYMA Support to reactivate PSQL License. Test access from server and user workstations successfully.	Kevin Hsueh	05/12/2026 08:30 am	05/12/2026 09:45 am	01:15

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
05/15/2026 11:43 am	Updated status to Closed	Jessica L.
05/15/2026 10:17 am	Updated status to Submitted for Invoicing	Chu H.
05/15/2026 10:17 am	Approved.	Chu H.
05/12/2026 09:55 am	No Signature: Remote Support	Kevin H.
05/12/2026 09:55 am	Updated status to Pending Approval	Kevin H.
05/12/2026 09:55 am	Service Completed	Kevin H.
05/12/2026 09:54 am	Check-out 05/12/2026 09:45 am	Kevin H.
05/12/2026 09:54 am	Work Order Tasks Added	Kevin H.
05/12/2026 09:54 am	Updated status to Service Completed	Kevin H.
05/12/2026 09:25 am	Check-in 05/12/2026 08:30 am	Kevin H.
05/12/2026 08:58 am	Updated status to Scheduled	Kevin H.
05/12/2026 08:58 am	Assigned: Kevin Hsueh	Kevin H.
05/12/2026 08:58 am	Created workorder.	Kevin H.

Attachments 1

Filename
W42647

Work Orders