DSI WebApp

W42648 Closed

Customer/Point of Contact:

Fargo Pacific, Inc.
Guy Binoya

Scheduled Date/Time:

05/12/2026, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

FARG.6006: Fargo Pacific - Service Contract (05/05/26 - 05/04/27)

Rates:

Fargo Pacific - Service Contract (05/05/26 - 05/04/27) [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

3

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

john rey

Date Signed:

05/12/2026

Work Requested

Perform QuickBooks update on server and workstations. Troubleshoot various user workstation issues.

Work Requested by: Guy Binoya

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Unable to update quickbooks to versiom 2024 ad Fargo did not have a license purchased. Fargo to work with Intuit to purchase or their accountant partner. Reinstall and test SonicWALL Global VPN Client on Bongs laptop successfully. Staff unable to access Kyocera printer scan box. Printer not responding to ping. Reboot printer and confirmed all is accessible.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Unable to update quickbooks to versiom 2024 ad Fargo did not have a license purchased. Fargo to work with Intuit to purchase or their accountant partner. Reinstall and test SonicWALL Global VPN Client on Bongs laptop successfully. Staff unable to access Kyocera printer scan box. Printer not responding to ping. Reboot printer and confirmed all is accessible.	Kevin Hsueh	05/12/2026 02:00 pm	05/12/2026 02:59 pm	00:59

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 17

Date/Time	Comment	Tech
05/15/2026 11:45 am	Updated status to Closed	Jessica L.
05/15/2026 10:16 am	Updated status to Submitted for Invoicing	Chu H.
05/15/2026 10:16 am	Approved.	Chu H.
05/14/2026 04:47 pm	Modified workorder.	Jessica L.
05/14/2026 04:47 pm	Rates modified to Fargo Pacific - Service Contract (05/05/26 - 05/04/27): $0.00	Jessica L.
05/14/2026 04:47 pm	Updated Estimated Service Time (hrs) to	Jessica L.
05/12/2026 03:01 pm	Updated status to Pending Approval	Kevin H.
05/12/2026 03:01 pm	Service Completed	Kevin H.
05/12/2026 03:01 pm	Check-out 05/12/2026 02:59 pm	Kevin H.
05/12/2026 03:01 pm	Work Order Tasks Added	Kevin H.
05/12/2026 03:01 pm	Updated status to Service Completed	Kevin H.
05/12/2026 02:57 pm	Customer Signature Posted	Kevin H.
05/12/2026 02:11 pm	Arrived 05/12/2026 02:00 pm	Kevin H.
05/12/2026 02:11 pm	Check-in 05/12/2026 02:00 pm	Kevin H.
05/12/2026 09:57 am	Updated status to Scheduled	Kevin H.
05/12/2026 09:57 am	Assigned: Kevin Hsueh	Kevin H.
05/12/2026 09:57 am	Created workorder.	Kevin H.

Attachments 1

Filename
W42648

Work Orders