S
| Item | Serial Number | Notes |
|---|
| Work Completed | Technician | Check-in | Check-out | Actual Hrs | |
|---|---|---|---|---|---|
| 1 | 3CX Server reported down by Lelani. Physically checl server and noted server is powered off. trace server power cable to UPS and noted UPS does not turn on. connect 3CX Server to spare UPS in server cabinet. verified Server boots up and calls are being received properly. 3CX Phone System services are back up. unable to login to server using credentials documented. DSI to schedule return trip to install new UPS and also reset 3CX Server admin credentials. |
Kevin Hsueh |
07/08/2019 02:36 pm | 07/08/2019 03:06 pm | 00:30 |
| Item | Serial Number | Condition | Qty | Price | Amount | |
|---|---|---|---|---|---|---|
| TOTAL ($) | 0.00 | |||||
| Date/Time | Comment | Tech |
|---|---|---|
| 07/08/2019 06:04 pm | Updated status to Invoiced | Jessica L. |
| 07/08/2019 04:06 pm | Updated status to Submitted for Invoicing | Chu H. |
| 07/08/2019 04:06 pm | Approved. | Chu H. |
| 07/08/2019 03:11 pm | Updated status to Pending Approval | Kevin H. |
| 07/08/2019 03:11 pm | Service Completed | Kevin H. |
| 07/08/2019 07:10 am | Updated billable hours to: 01.00 | Kevin H. |
| 07/08/2019 03:09 pm | Check-out 07/08/2019 03:06 pm | Kevin H. |
| 07/08/2019 03:09 pm | Updated status to Service Completed | Kevin H. |
| 07/08/2019 03:04 pm | Customer Signature Posted | Kevin H. |
| 07/08/2019 02:44 pm | Arrived 07/08/2019 02:44 pm | Kevin H. |
| 07/08/2019 02:36 pm | Check-in 07/08/2019 02:36 pm | Kevin H. |
| 07/08/2019 02:31 pm | Updated status to Scheduled | Kevin H. |
| 07/08/2019 02:31 pm | Assigned: Kevin Hsueh | Kevin H. |
| 07/08/2019 02:31 pm | Created workorder. | Kevin H. |
| Filename | |
|---|---|
| W36675 | |