| Item | Serial Number | Notes |
|---|
| Work Completed | Technician | Check-in | Check-out | Actual Hrs | |
|---|---|---|---|---|---|
| 1 | Per Linda, emails are not being received. Login to ISASRV and noted C: Drive is out of disk space (Exchange database is stored on C: Drive). Delete temporary files and old log files on ISASRV to free up 11.5GB of space on C: Drive. Restart Exchange Information Store and Exchange Transport Services. Sent test emails to dsiadmin@isadental.com and lsantos@isadental.com and confirmed emails are received. Advised Linda that DSI will prepare and provide proposal to upgrade current server storage or upgrade to new server (current server is running Server 2008). |
Kevin Hsueh |
08/15/2019 04:56 pm | 08/15/2019 05:07 pm | 00:11 |
| Item | Serial Number | Condition | Qty | Price | Amount | |
|---|---|---|---|---|---|---|
| TOTAL ($) | 0.00 | |||||
| Date/Time | Comment | Tech |
|---|---|---|
| 08/16/2019 05:23 pm | Updated status to Invoiced | Jessica L. |
| 08/16/2019 01:13 pm | Updated status to Submitted for Invoicing | Chu H. |
| 08/16/2019 01:13 pm | Approved. | Chu H. |
| 08/15/2019 05:11 pm | No Signature: Remote Support: Linda Santos | Kevin H. |
| 08/15/2019 05:11 pm | Updated status to Pending Approval | Kevin H. |
| 08/15/2019 05:11 pm | Service Completed | Kevin H. |
| 08/15/2019 09:10 am | Updated billable hours to: 01.00 | Kevin H. |
| 08/15/2019 05:09 pm | Check-out 08/15/2019 05:07 pm | Kevin H. |
| 08/15/2019 05:09 pm | Updated status to Service Completed | Kevin H. |
| 08/15/2019 04:56 pm | Check-in 08/15/2019 04:56 pm | Kevin H. |
| 08/15/2019 04:53 pm | Updated status to Pending Schedule | Kevin H. |
| 08/15/2019 04:53 pm | Assigned: Kevin Hsueh | Kevin H. |
| 08/15/2019 04:53 pm | Created workorder. | Kevin H. |
| Filename | |
|---|---|
| W36769 | |