W36801   Invoiced

Isa Dental
Linda Santos (1-671-646-7982)
08/28/2019, 03:00 pm   
Onsite
Service Contract
IDC0.6009: Isa Dental - Service Contract 2019
Additional Hour (SERVICE CONTRACT) [TOTAL MONTHLY HOURS: 4]
0
1
Kevin Hsueh
No
028427

Work Requested

Troubleshoot Xerox Scan to Email.
Work Requested by:

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Per Linda Santos, ISA Dental is unable to scan to email from Xerox Machine. Login to Xerox Machine and noted that xerox@teleguam.net account was setup in SMTP settings. Reconfigure Xerox Machine to use ISASRV SMTP to send emails. Save settings and test configuration successfully. Worked with Linda to test scan to email and confirmed with Linda she can now scan to email from the Xerox Machine. Kevin Hsueh
08/28/2019 03:00 pm 08/28/2019 03:18 pm 00:18

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
08/29/2019 04:28 pm Updated status to Invoiced .
08/28/2019 05:19 pm Updated status to Submitted for Invoicing Chu H.
08/28/2019 05:19 pm Approved. Chu H.
08/28/2019 03:20 pm No Signature: Remote Support: Linda Santos Kevin H.
08/28/2019 03:20 pm Updated status to Pending Approval Kevin H.
08/28/2019 03:20 pm Service Completed Kevin H.
08/28/2019 05:20 am Updated billable hours to: 01.00 Kevin H.
08/28/2019 03:19 pm Check-out 08/28/2019 03:18 pm Kevin H.
08/28/2019 03:19 pm Updated status to Service Completed Kevin H.
08/28/2019 03:16 pm Arrived 08/28/2019 03:00 pm Kevin H.
08/28/2019 03:16 pm Check-in 08/28/2019 03:00 pm Kevin H.
08/28/2019 03:14 pm Updated status to Scheduled Kevin H.
08/28/2019 03:14 pm Assigned: Kevin Hsueh Kevin H.
08/28/2019 03:14 pm Created workorder. Kevin H.

Attachments 1

Filename
W36801