S
| Item | Serial Number | Notes |
|---|
| Work Completed | Technician | Check-in | Check-out | Actual Hrs | |
|---|---|---|---|---|---|
| 1 | Troubleshoot Recies workstation. workstation running extremely slow. shut down workstation and boot into HP diagnostics. run hardware diagnostics and confirmed HDD test fails. advised Nel that new HDD will need to be purchased and installed. per Nel, she has already ordered SSDs and will expect to receive them shortly. DSI to perform service to install SSD and also reinstall windows 10 and software. |
Kevin Hsueh |
10/21/2019 03:25 pm | 10/21/2019 04:14 pm | 00:49 |
| Item | Serial Number | Condition | Qty | Price | Amount | |
|---|---|---|---|---|---|---|
| TOTAL ($) | 0.00 | |||||
| Date/Time | Comment | Tech |
|---|---|---|
| 10/23/2019 11:41 am | Updated status to Invoiced | Jessica L. |
| 10/23/2019 06:58 am | Updated status to Submitted for Invoicing | Chu H. |
| 10/23/2019 06:58 am | Approved. | Chu H. |
| 10/21/2019 04:17 pm | Updated status to Pending Approval | Kevin H. |
| 10/21/2019 04:17 pm | Service Completed | Kevin H. |
| 10/21/2019 06:16 am | Updated billable hours to: 01.00 | Kevin H. |
| 10/21/2019 04:16 pm | Check-out 10/21/2019 04:14 pm | Kevin H. |
| 10/21/2019 04:16 pm | Updated status to Service Completed | Kevin H. |
| 10/21/2019 04:02 pm | Customer Signature Posted | Kevin H. |
| 10/21/2019 03:43 pm | Arrived 10/21/2019 03:43 pm | Kevin H. |
| 10/21/2019 03:25 pm | Check-in 10/21/2019 03:25 pm | Kevin H. |
| 10/21/2019 03:08 pm | Updated status to Scheduled | Kevin H. |
| 10/21/2019 03:08 pm | Assigned: Kevin Hsueh | Kevin H. |
| 10/21/2019 03:08 pm | Created workorder. | Kevin H. |
| Filename | |
|---|---|
| W36943 | |