W37213   Invoiced

02/06/2020, 07:30 am   
Onsite
After Hours
DSIG.4057: After Hour Service 2020
After Hour Scheduled Service 2020 [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
Yes
Savanna Frias
02/06/2020
028772

Work Requested

Troubleshoot network
Work Requested by:

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Several workstations at UEG not able to access network or internet. noted different DHCP server providing addresses. locate DHCP server and confirmed it is the wireless router. disable DHCP on wireless router and noted all workstations pull the correct IP address from UEGSRV. still no internet using docomo connection. remove docomo and connect GTA line and confirmed internet is accessible. call docomo and advised of issue. docomo to send tech to site. DSI to provide quote for new AP to replace current wireless router for WiFi Kevin Hsueh
02/06/2020 06:44 am 02/06/2020 08:28 am 01:44

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
02/06/2020 04:03 pm Updated status to Invoiced .
02/06/2020 03:32 pm Updated status to Submitted for Invoicing Chu H.
02/06/2020 03:32 pm Approved. Chu H.
02/06/2020 08:31 am Updated status to Pending Approval Kevin H.
02/06/2020 08:31 am Service Completed Kevin H.
02/05/2020 10:30 pm Updated billable hours to: 02.00 Kevin H.
02/06/2020 08:30 am Check-out 02/06/2020 08:28 am Kevin H.
02/06/2020 08:30 am Updated status to Service Completed Kevin H.
02/06/2020 08:25 am Customer Signature Posted Kevin H.
02/06/2020 07:09 am Arrived 02/06/2020 07:09 am Kevin H.
02/06/2020 06:44 am Check-in 02/06/2020 06:44 am Kevin H.
02/06/2020 06:44 am Updated status to Scheduled Kevin H.
02/06/2020 06:44 am Assigned: Kevin Hsueh Kevin H.
02/06/2020 06:44 am Created workorder. Kevin H.

Attachments 1

Filename
W37213