S
| Item | Serial Number | Notes |
|---|
| Work Completed | Technician | Check-in | Check-out | Actual Hrs | |
|---|---|---|---|---|---|
| 1 | Disable content filtering, geo-ip and IPS but still unable to access contractdocs.aia.org. Contacted SonicWall and they did some troubleshooting and issue is not on SonicWall. Possible issue that AIA.org has block the public IP address of TRMA. Sent support email to contractdocs.aia.org to see if they are block TRMA's IP address. |
Chu Hsieh |
03/23/2020 03:00 pm | 03/23/2020 04:00 pm | 01:00 |
| Item | Serial Number | Condition | Qty | Price | Amount | |
|---|---|---|---|---|---|---|
| TOTAL ($) | 0.00 | |||||
| Date/Time | Comment | Tech |
|---|---|---|
| 03/24/2020 11:10 am | Updated status to Invoiced | Jessica L. |
| 03/23/2020 05:52 pm | Updated status to Submitted for Invoicing | Chu H. |
| 03/23/2020 05:52 pm | Approved. | Chu H. |
| 03/23/2020 05:51 pm | No Signature: remote support | Chu H. |
| 03/23/2020 05:51 pm | Updated status to Pending Approval | Chu H. |
| 03/23/2020 05:51 pm | Service Completed | Chu H. |
| 03/23/2020 07:51 am | Updated billable hours to: 01.00 | Chu H. |
| 03/23/2020 05:50 pm | Modified workorder. | Chu H. |
| 03/23/2020 05:50 pm | Updated status to Service Completed | Chu H. |
| 03/23/2020 05:50 pm | Check-out 03/23/2020 04:00 pm | Chu H. |
| 03/23/2020 05:50 pm | Updated status to Scheduled | Chu H. |
| 03/23/2020 05:48 pm | Check-in 03/23/2020 03:00 pm | Chu H. |
| 03/23/2020 05:47 pm | Updated status to Scheduled | Chu H. |
| 03/23/2020 05:47 pm | Assigned: Chu Hsieh | Chu H. |
| 03/23/2020 05:47 pm | Created workorder. | Chu H. |
| Filename | |
|---|---|
| W37320 | |