DSI WebApp

W37491 Invoiced

Customer/Point of Contact:

Cruz Benefits
Aileen Cruz (1-671-472-0727)

Scheduled Date/Time:

06/09/2020, 01:30 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4055: Standard Service 2020

Rates:

Standard Service Rate 2020 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

029041

Work Requested

troubleshoot WiFi Router

Work Requested by: Aileen Cruz

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Reconfigure WiFi Settings (CBC WiFi). Test connect after reconfiguration successfully. Move Lenovo AIO from Lauren's desk and setup in Aileen's office. Move 2 Dell workstations from cubicles and 2 desks outside CBC Conference Room. Check all Lenovo AIO at CBC and noted all workstations are running 4GB RAM. Per Aileen, workstations are slowing down when multiple programs open. Aileen to procure new memory modules and schedule service to install with DSI.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Reconfigure WiFi Settings (CBC WiFi). Test connect after reconfiguration successfully. Move Lenovo AIO from Lauren's desk and setup in Aileen's office. Move 2 Dell workstations from cubicles and 2 desks outside CBC Conference Room. Check all Lenovo AIO at CBC and noted all workstations are running 4GB RAM. Per Aileen, workstations are slowing down when multiple programs open. Aileen to procure new memory modules and schedule service to install with DSI.	Kevin Hsueh	06/09/2020 01:30 pm	06/09/2020 03:30 pm	02:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
06/11/2020 11:44 am	Updated status to Invoiced	Jessica L.
06/10/2020 05:16 pm	Updated status to Submitted for Invoicing	Chu H.
06/10/2020 05:16 pm	Approved.	Chu H.
06/09/2020 04:13 pm	No Signature: Unable to access DSI WebApp while onsite. Per Pam, WebApp was down.	Kevin H.
06/09/2020 04:13 pm	Updated status to Pending Approval	Kevin H.
06/09/2020 04:13 pm	Service Completed	Kevin H.
06/09/2020 04:11 pm	Check-out 06/09/2020 03:30 pm	Kevin H.
06/09/2020 04:11 pm	Work Order Tasks Added	Kevin H.
06/09/2020 04:11 pm	Updated status to Service Completed	Kevin H.
06/09/2020 01:25 pm	Arrived 06/09/2020 01:25 pm	Kevin H.
06/09/2020 01:18 pm	Check-in 06/09/2020 01:18 pm	Kevin H.
06/08/2020 04:12 pm	Updated status to Scheduled	Kevin H.
06/08/2020 04:12 pm	Assigned: Kevin Hsueh	Kevin H.
06/08/2020 04:12 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W37491

Work Orders