DSI WebApp

W37510 Invoiced

Customer/Point of Contact:

Brooks Concepcion Law, P.C.
Lisa Brooks (1-671-472-6848)

Scheduled Date/Time:

06/10/2020, 10:30 am

Service Type:

Remote

Charge Type:

Normal

Charge Code:

DSIG.4055: Standard Service 2020

Rates:

Standard Service Rate 2020 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

Yes

Print Name:

Felicia

Date Signed:

06/11/2020

Invoice Number:

029044

Work Requested

Unable to open MS Office and Quickbook

Work Requested by: Lisa Brooks

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 2

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Unable to open MS Office apps, Quickbook and Adobe. Seems all executables EXE went missing. Maybe due to AVG tune up removing. High Disk utilization. HDD may be failing. Lisa will purchase SSD and DSI will install clean Windows 10 Pro	Chu Hsieh	06/10/2020 10:30 am	06/10/2020 12:00 pm	01:30
2	Install 480GB SSD provided by Lisa. Install Windows 10 Pro, Office 365 and updates. Restore files from old HDD.	Chu Hsieh	06/10/2020 01:30 pm	06/10/2020 04:00 pm	02:30

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 19

Date/Time	Comment	Tech
06/11/2020 12:00 pm	Updated status to Invoiced	Jessica L.
06/11/2020 09:18 am	Customer Signature Posted	Jessica L.
06/10/2020 05:09 pm	Updated status to Submitted for Invoicing	Chu H.
06/10/2020 05:09 pm	Approved.	Chu H.
06/10/2020 05:03 pm	Signature for Later: customer pickup	Chu H.
06/10/2020 05:03 pm	Updated status to Pending Approval	Chu H.
06/10/2020 05:03 pm	Service Completed	Chu H.
06/10/2020 05:01 pm	Modified workorder.	Chu H.
06/10/2020 05:01 pm	Updated status to Service Completed	Chu H.
06/10/2020 05:01 pm	Updated Estimated Service Time (hrs) to	Chu H.
06/10/2020 04:54 pm	Check-out 06/10/2020 04:52 pm	Chu H.
06/10/2020 04:54 pm	Updated status to In Progress	Chu H.
06/10/2020 04:52 pm	Check-in 06/10/2020 01:30 pm	Chu H.
06/10/2020 04:51 pm	Check-out 06/10/2020 12:00 pm	Chu H.
06/10/2020 04:51 pm	Updated status to In Progress	Chu H.
06/10/2020 04:48 pm	Check-in 06/10/2020 10:30 am	Chu H.
06/10/2020 04:37 pm	Updated status to Scheduled	Chu H.
06/10/2020 04:37 pm	Assigned: Chu Hsieh	Chu H.
06/10/2020 04:37 pm	Created workorder.	Chu H.

Attachments 1

Filename
W37510