DSI WebApp

W37611 Invoiced

Customer/Point of Contact:

Prestige Automobiles
Jennifer Shen (+1 (671) 633-2698)

Scheduled Date/Time:

07/08/2020, 03:30 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4055: Standard Service 2020

Rates:

Standard Service 2020 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kylene Hsieh

Customer Signature:

Yes

Print Name:

Jennifer Shen

Date Signed:

07/08/2020

Invoice Number:

029126

Work Requested

troubleshoot quickbooks

Work Requested by: Jennifer Shen

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

check QuickBooks company file and noted company file cannot be set in multi user mode. run quickbooks file docotor to repair company file. test access on 3 accounting workstations successful. Turn off windows updates on 4 workstations that run AutoSoft per AutoSoft KB article.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	check QuickBooks company file and noted company file cannot be set in multi user mode. run quickbooks file docotor to repair company file. test access on 3 accounting workstations successful. Turn off windows updates on 4 workstations that run AutoSoft per AutoSoft KB article.	Kevin Hsueh	07/08/2020 03:08 pm	07/08/2020 05:08 pm	02:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
07/09/2020 04:21 pm	Updated status to Invoiced	Jessica L.
07/09/2020 08:55 am	Updated status to Submitted for Invoicing	Chu H.
07/09/2020 08:55 am	Approved.	Chu H.
07/08/2020 05:19 pm	Updated status to Pending Approval	Kevin H.
07/08/2020 05:19 pm	Service Completed	Kevin H.
07/08/2020 05:19 pm	Check-out 07/08/2020 05:08 pm	Kevin H.
07/08/2020 05:19 pm	Work Order Tasks Added	Kevin H.
07/08/2020 05:19 pm	Updated status to Service Completed	Kevin H.
07/08/2020 05:09 pm	Customer Signature Posted	Kevin H.
07/08/2020 03:09 pm	Arrived 07/08/2020 03:09 pm	Kevin H.
07/08/2020 03:08 pm	Check-in 07/08/2020 03:08 pm	Kevin H.
07/08/2020 12:26 pm	Updated status to Scheduled	Kylene H.
07/08/2020 12:26 pm	Assigned: Kevin Hsueh	Kylene H.
07/08/2020 12:26 pm	Created workorder.	Kylene H.

Attachments 1

Filename
W37611

Work Orders