W37672   Invoiced

07/28/2020, 08:30 am   
Onsite
Normal
DSIG.4055: Standard Service 2020
Standard Service 2020 [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
Yes
Jennifer Shen
07/28/2020
029186

Work Requested

Troubleshoot Autosoft access on George's Laptop
Work Requested by: Jennifer Shen

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Work with autosoft support to troubleshoot autosoft access on Georges workstation. issue due to avast firewall. disable firewall and confirmed access to autosoft is successful. Troubleshoot autosoft access on parts manager workstation, autosoft constantly closes. removed old network printers from control panel per support and test open autosoft successfully
Work Completed Technician Check-in Check-out Actual Hrs
1 Work with autosoft support to troubleshoot autosoft access on Georges workstation. issue due to avast firewall. disable firewall and confirmed access to autosoft is successful. Troubleshoot autosoft access on parts manager workstation, autosoft constantly closes. removed old network printers from control panel per support and test open autosoft successfully Kevin Hsueh
07/28/2020 08:30 am 07/28/2020 09:04 am 00:34

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
07/28/2020 02:42 pm Updated status to Invoiced Jessica L.
07/28/2020 01:07 pm Updated status to Submitted for Invoicing Chu H.
07/28/2020 01:07 pm Approved. Chu H.
07/28/2020 09:06 am Updated status to Pending Approval Kevin H.
07/28/2020 09:06 am Service Completed Kevin H.
07/28/2020 09:05 am Check-out 07/28/2020 09:04 am Kevin H.
07/28/2020 09:05 am Work Order Tasks Added Kevin H.
07/28/2020 09:05 am Updated status to Service Completed Kevin H.
07/28/2020 09:00 am Customer Signature Posted Kevin H.
07/28/2020 08:35 am Arrived 07/28/2020 08:35 am Kevin H.
07/28/2020 08:34 am Check-in 07/28/2020 08:30 am Kevin H.
07/28/2020 08:22 am Updated status to Scheduled Kevin H.
07/28/2020 08:22 am Assigned: Kevin Hsueh Kevin H.
07/28/2020 08:22 am Created workorder. Kevin H.

Attachments 1

Filename
W37672