DSI WebApp

W37678 Invoiced

Customer/Point of Contact:

Royal Orchid Guam
Justin Samonte (1-671-649-2000)

Scheduled Date/Time:

07/29/2020, 04:12 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

RORC.6008: Royal Orchid Guam - Service Contract 2020

Rates:

Royal Orchid Guam - Service Contract 2020 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Johnavin Villa

Date Signed:

07/31/2020

Invoice Number:

029202

Work Requested

Restore HotSpot server from backup

Work Requested by: Justin Samonte

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 2

Summary of Tasks

Restoration successful. start Hot Spot server and test connect successfully

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Started Hot Spot server restoration from March 6, 2020 system backup image.	Kevin Hsueh	07/29/2020 04:14 pm	07/29/2020 05:14 pm	01:00
2	Restoration successful. start Hot Spot server and test connect successfully	Kevin Hsueh	07/31/2020 02:59 pm	07/31/2020 03:27 pm	00:28

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 17

Date/Time	Comment	Tech
08/04/2020 05:52 pm	Updated status to Invoiced	Jessica L.
08/04/2020 05:17 pm	Updated status to Submitted for Invoicing	Chu H.
08/04/2020 05:17 pm	Approved.	Chu H.
07/31/2020 03:28 pm	Updated status to Pending Approval	Kevin H.
07/31/2020 03:28 pm	Service Completed	Kevin H.
07/31/2020 03:28 pm	Check-out 07/31/2020 03:27 pm	Kevin H.
07/31/2020 03:28 pm	Work Order Tasks Added	Kevin H.
07/31/2020 03:28 pm	Updated status to Service Completed	Kevin H.
07/31/2020 03:15 pm	Customer Signature Posted	Kevin H.
07/31/2020 02:59 pm	Check-in 07/31/2020 02:59 pm	Kevin H.
07/29/2020 05:15 pm	Check-out 07/29/2020 05:14 pm	Kevin H.
07/29/2020 05:15 pm	Updated status to In Progress	Kevin H.
07/29/2020 04:15 pm	Arrived 07/29/2020 04:15 pm	Kevin H.
07/29/2020 04:15 pm	Check-in 07/29/2020 04:14 pm	Kevin H.
07/29/2020 04:13 pm	Updated status to Scheduled	Kevin H.
07/29/2020 04:13 pm	Assigned: Kevin Hsueh	Kevin H.
07/29/2020 04:13 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W37678

Work Orders