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W37782 Invoiced

Customer/Point of Contact:

Field Nation
Pomeroy Solutions (1-671-646-2007)

Scheduled Date/Time:

09/10/2020, 08:30 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

FLDN.4006: Field Nation - Onsite Services 2020

Rates:

Standard Service 2020 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

029284

Work Requested

Field Nation Service# 8586946 at Kmart

Work Requested by: Pomeroy Solutions

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Printer on lane 13 had a penny stuck in paper path. Test print after jam cleared ok. Work with Briand to troubleshoot cupon printer pc. verified all printers show ready and network settings correct. Brian still unable to access. Brian contacted Kmart help desk and confirmed firewall issue. Kmart helpdesk to create a ticket to resolve issue. Uploaded work order to Field Nation portal.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Printer on lane 13 had a penny stuck in paper path. Test print after jam cleared ok. Work with Briand to troubleshoot cupon printer pc. verified all printers show ready and network settings correct. Brian still unable to access. Brian contacted Kmart help desk and confirmed firewall issue. Kmart helpdesk to create a ticket to resolve issue. Uploaded work order to Field Nation portal.	Kevin Hsueh	09/10/2020 08:30 am	09/10/2020 10:30 am	02:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
09/11/2020 03:10 pm	Updated status to Invoiced	Jessica L.
09/11/2020 11:44 am	Updated status to Submitted for Invoicing	Chu H.
09/11/2020 11:44 am	Approved.	Chu H.
09/10/2020 10:56 am	No Signature: Field Nation Service	Kevin H.
09/10/2020 10:56 am	Updated status to Pending Approval	Kevin H.
09/10/2020 10:56 am	Service Completed	Kevin H.
09/10/2020 10:55 am	Check-out 09/10/2020 10:30 am	Kevin H.
09/10/2020 10:55 am	Work Order Tasks Added	Kevin H.
09/10/2020 10:55 am	Updated status to Service Completed	Kevin H.
09/10/2020 10:55 am	Arrived 09/10/2020 08:30 am	Kevin H.
09/10/2020 10:55 am	Check-in 09/10/2020 08:30 am	Kevin H.
09/10/2020 10:54 am	Updated status to Scheduled	Kevin H.
09/10/2020 10:54 am	Assigned: Kevin Hsueh	Kevin H.
09/10/2020 10:54 am	Created workorder.	Kevin H.

Attachments 1

Filename
W37782

Work Orders