W38010   Invoiced

10/29/2020, 04:36 pm   
Inhouse
Normal
DSIG.4055: Standard Service 2020
Standard Service Rate 2020 [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
Yes
10/30/2020
029418

Work Requested

Troubleshoot Laptop
Work Requested by: Nicholas Moore

Items Dropped Off 1

Item Serial Number Notes
1 MSI Laptop

Work Completed 1

Summary of Tasks

Install and setup SonicWALL NetExtender on Tony's laptop. Test connect and access MEC share drive successfully.
Work Completed Technician Check-in Check-out Actual Hrs
1 Install and setup SonicWALL NetExtender on Tony's laptop. Test connect and access MEC share drive successfully. Kevin Hsueh
10/30/2020 10:00 am 10/30/2020 11:00 am 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 15

Date/Time Comment Tech
10/30/2020 02:24 pm Updated status to Invoiced Jessica L.
10/30/2020 02:10 pm Updated status to Submitted for Invoicing Chu H.
10/30/2020 02:10 pm Approved. Chu H.
10/30/2020 01:32 pm Customer Signature Posted Kylene H.
10/30/2020 11:38 am Signature for Later: Customer to pick up Kevin H.
10/30/2020 11:38 am Updated status to Pending Approval Kevin H.
10/30/2020 11:38 am Service Completed Kevin H.
10/30/2020 11:37 am Check-out 10/30/2020 11:00 am Kevin H.
10/30/2020 11:37 am Work Order Tasks Added Kevin H.
10/30/2020 11:37 am Updated status to Service Completed Kevin H.
10/30/2020 11:36 am Check-in 10/30/2020 10:00 am Kevin H.
10/29/2020 04:38 pm Added customer equipment. Kevin H.
10/29/2020 04:38 pm Updated status to Pending Schedule Kevin H.
10/29/2020 04:38 pm Assigned: Kevin Hsueh Kevin H.
10/29/2020 04:38 pm Created workorder. Kevin H.