DSI WebApp

W38133 Invoiced

Customer/Point of Contact:

Unitek Environmental
Conchita Iglopas (671-565-4801)

Scheduled Date/Time:

12/22/2020, 10:50 am

Service Type:

Remote

Charge Type:

Normal

Charge Code:

DSIG.4055: Standard Service 2020

Rates:

Standard Service Rate 2020 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

029497

Work Requested

Conchita advised Security Error message present when quickbooks is opened on server.

Work Requested by: Conchita Iglopas

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Login to Unitek Server and worked with Conchita to replicate error message on QuickBooks. Error message points to Internet Explorer security settings needing to be updated. Updated Internet Explorer security settings following quickbooks KB guide. Test open quickbooks and company database afterwards with no issues. Noted QuickBooks has update available. Advised and suggested to Conchita to plan to install quickbooks update.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Login to Unitek Server and worked with Conchita to replicate error message on QuickBooks. Error message points to Internet Explorer security settings needing to be updated. Updated Internet Explorer security settings following quickbooks KB guide. Test open quickbooks and company database afterwards with no issues. Noted QuickBooks has update available. Advised and suggested to Conchita to plan to install quickbooks update.	Kevin Hsueh	12/22/2020 10:50 am	12/22/2020 11:13 am	00:23

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
12/22/2020 04:26 pm	Updated status to Invoiced	Jessica L.
12/22/2020 01:03 pm	Updated status to Submitted for Invoicing	Chu H.
12/22/2020 01:03 pm	Approved.	Chu H.
12/22/2020 11:16 am	No Signature: Remote Support	Kevin H.
12/22/2020 11:16 am	Updated status to Pending Approval	Kevin H.
12/22/2020 11:16 am	Service Completed	Kevin H.
12/22/2020 11:15 am	Check-out 12/22/2020 11:13 am	Kevin H.
12/22/2020 11:15 am	Work Order Tasks Added	Kevin H.
12/22/2020 11:15 am	Updated status to Service Completed	Kevin H.
12/22/2020 11:13 am	Check-in 12/22/2020 10:50 am	Kevin H.
12/22/2020 11:12 am	Updated status to Scheduled	Kevin H.
12/22/2020 11:12 am	Assigned: Kevin Hsueh	Kevin H.
12/22/2020 11:12 am	Created workorder.	Kevin H.

Attachments 1

Filename
W38133

Work Orders