DSI WebApp

W38162 Invoiced

Customer/Point of Contact:

Brooks Concepcion Law, P.C.
Lisa Brooks (1-671-472-6848)

Scheduled Date/Time:

01/07/2021, 07:40 pm

Service Type:

Remote

Charge Type:

Normal

Charge Code:

BLAW.4005: Brooks Concepcion Law - Onsite Services 2020

Rates:

Standard Service 2020 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

029531

Work Requested

Server laggy. No email

Work Requested by: Lisa Brooks

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 2

Summary of Tasks

Remotely check server. High utilization and memory usages. Notice disk is near capacity on C drive. Deleted unnecessary log files. Turn off INETPUB logging. Removed unused programs.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Remotely test sending and receiving email to and from guamlaw.net. No issues	Chu Hsieh	01/07/2021 07:40 pm	01/07/2021 08:30 pm	00:50
2	Remotely check server. High utilization and memory usages. Notice disk is near capacity on C drive. Deleted unnecessary log files. Turn off INETPUB logging. Removed unused programs.	Chu Hsieh	01/08/2021 11:00 am	01/08/2021 12:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 16

Date/Time	Comment	Tech
01/08/2021 02:39 pm	Updated status to Invoiced	Jessica L.
01/08/2021 12:36 pm	Updated status to Submitted for Invoicing	Chu H.
01/08/2021 12:36 pm	Approved.	Chu H.
01/08/2021 12:22 pm	No Signature: remote support	Chu H.
01/08/2021 12:22 pm	Updated status to Pending Approval	Chu H.
01/08/2021 12:22 pm	Service Completed	Chu H.
01/08/2021 12:20 pm	Check-out 01/08/2021 12:00 pm	Chu H.
01/08/2021 12:20 pm	Work Order Tasks Added	Chu H.
01/08/2021 12:20 pm	Updated status to Service Completed	Chu H.
01/08/2021 12:17 pm	Check-in 01/08/2021 11:00 am	Chu H.
01/08/2021 12:16 pm	Check-out 01/07/2021 08:30 pm	Chu H.
01/08/2021 12:16 pm	Updated status to In Progress	Chu H.
01/08/2021 12:15 pm	Check-in 01/07/2021 07:40 pm	Chu H.
01/08/2021 12:14 pm	Updated status to Scheduled	Chu H.
01/08/2021 12:14 pm	Assigned: Chu Hsieh	Chu H.
01/08/2021 12:14 pm	Created workorder.	Chu H.

Attachments 1

Filename
W38162

Work Orders