DSI WebApp

W38437 Invoiced

Customer/Point of Contact:

Lana Leffingwell
Susan Hammer (1-671-688-5481)

Scheduled Date/Time:

05/05/2021, 02:00 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4059: DSI Standard Service 2021

Rates:

Standard Service 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

029794

Work Requested

Troubleshoot Various Issues.

Work Requested by: Susan Hammer

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Susans Workstation: Reinstall Epson Fastfoto ff-640 device. Test scan to computer successfully. showed Susan how to use Fastfoto ff-640. Reconfigure HP OfficdJet Pro 8025 Fax settings and Black and white printing settings. send test fax successfully. Troubleshoot junk email issue on Eudora. Showed Susan how to add junk emails to safe senders list. Lana's Workstation: Troubleshoot scanning issue from Epson scanner. Unable to scan, determined issue is due to USB extension cable. Connected scanner directly to workstation and scanned to workstation with no issues.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Susans Workstation: Reinstall Epson Fastfoto ff-640 device. Test scan to computer successfully. showed Susan how to use Fastfoto ff-640. Reconfigure HP OfficdJet Pro 8025 Fax settings and Black and white printing settings. send test fax successfully. Troubleshoot junk email issue on Eudora. Showed Susan how to add junk emails to safe senders list. Lana's Workstation: Troubleshoot scanning issue from Epson scanner. Unable to scan, determined issue is due to USB extension cable. Connected scanner directly to workstation and scanned to workstation with no issues.	Kevin Hsueh	05/05/2021 01:41 pm	05/05/2021 04:40 pm	02:59

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 17

Date/Time	Comment	Tech
05/05/2021 05:59 pm	Updated status to Invoiced	Jessica L.
05/05/2021 04:56 pm	Updated status to Submitted for Invoicing	Chu H.
05/05/2021 04:56 pm	Approved.	Chu H.
05/05/2021 04:48 pm	Updated status to Pending Approval	Kevin H.
05/05/2021 04:48 pm	Service Completed	Kevin H.
05/05/2021 04:45 pm	Check-out 05/05/2021 04:40 pm	Kevin H.
05/05/2021 04:45 pm	Work Order Tasks Added	Kevin H.
05/05/2021 04:45 pm	Updated status to Service Completed	Kevin H.
05/05/2021 04:33 pm	Customer Signature Posted	Kevin H.
05/05/2021 02:21 pm	Arrived 05/05/2021 02:21 pm	Kevin H.
05/05/2021 01:41 pm	Check-in 05/05/2021 01:41 pm	Kevin H.
05/03/2021 11:44 am	Modified workorder.	Kevin H.
05/03/2021 11:44 am	Updated scheduled date/time from 05/03/2021 02:00 pm to: 05/05/2021 02:00 pm	Kevin H.
05/03/2021 11:44 am	Updated Estimated Service Time (hrs) to	Kevin H.
05/03/2021 09:34 am	Updated status to Scheduled	Kevin H.
05/03/2021 09:34 am	Assigned: Kevin Hsueh	Kevin H.
05/03/2021 09:34 am	Created workorder.	Kevin H.

Attachments 1

Filename
W38437

Work Orders