W38458   Invoiced

Unitek Environmental
Conchita Iglopas (671-565-4801)
05/10/2021, 11:00 am   
Inhouse
Normal
DSIG.4059: DSI Standard Service 2021
Standard Service Rate 2021 [TOTAL ANNUAL HOURS: 2]
2
0
Jason Soliva
Yes
Frank Quinata
05/11/2021
029798

Work Requested

See Kevin for details
Work Requested by: Conchita Iglopas

Items Dropped Off 1

Item Serial Number Notes
1 Lenovo ThinkPad with Ac adapter

Work Completed 1

Summary of Tasks

Conchita advised she cannot connect to QuickBooks. Connect to VPN using Conchita's account with no issues. VPN connects successfully. Open quickbooks and open UEG company file successfully with no issues. QuickBooks sees the UEG company file properly and asks for login credentials. No connectivity or access issues seen.
Work Completed Technician Check-in Check-out Actual Hrs
1 Conchita advised she cannot connect to QuickBooks. Connect to VPN using Conchita's account with no issues. VPN connects successfully. Open quickbooks and open UEG company file successfully with no issues. QuickBooks sees the UEG company file properly and asks for login credentials. No connectivity or access issues seen. Kevin Hsueh
05/10/2021 11:00 am 05/10/2021 11:22 am 00:22

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 21

Date/Time Comment Tech
05/11/2021 09:42 am Customer Signature Posted Jason S.
05/10/2021 04:15 pm Updated status to Invoiced Jessica L.
05/10/2021 04:09 pm Updated status to Submitted for Invoicing Chu H.
05/10/2021 04:09 pm Approved. Chu H.
05/10/2021 11:25 am Signature for Later: Customer will pick up. Kevin H.
05/10/2021 11:25 am Updated status to Pending Approval Kevin H.
05/10/2021 11:25 am Service Completed Kevin H.
05/10/2021 11:24 am Check-out 05/10/2021 11:22 am Kevin H.
05/10/2021 11:24 am Work Order Tasks Added Kevin H.
05/10/2021 11:24 am Updated status to Service Completed Kevin H.
05/10/2021 11:22 am Check-in 05/10/2021 11:00 am Kevin H.
05/10/2021 11:22 am Modified workorder. Kevin H.
05/10/2021 11:22 am Updated scheduled date/time from 05/10/2021 10:09 am to: 05/10/2021 11:00 am Kevin H.
05/10/2021 11:22 am Updated status to Scheduled Kevin H.
05/10/2021 11:22 am Unassigned: DSI Tech Kevin H.
05/10/2021 11:22 am Assigned: Kevin Hsueh Kevin H.
05/10/2021 11:22 am Updated Estimated Service Time (hrs) to Kevin H.
05/10/2021 10:11 am Added customer equipment. Jason S.
05/10/2021 10:11 am Updated status to Pending Schedule Jason S.
05/10/2021 10:11 am Assigned: DSI Tech Jason S.
05/10/2021 10:11 am Created workorder. Jason S.