DSI WebApp

W38468 Invoiced

Customer/Point of Contact:

Fargo Pacific, Inc.
Antonio Casupanan

Scheduled Date/Time:

05/13/2021, 10:00 am

Service Type:

Inhouse

Charge Type:

Normal

Charge Code:

FARG.6001: Fargo Pacific - Service Contract (05/03/21 - 05/02/22)

Rates:

Fargo Pacific - Service Contract (05/03/21 - 04/30/22) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Jason Soliva

Customer Signature:

Yes

Print Name:

Jay Park

Date Signed:

05/20/2021

Invoice Number:

029819

Work Requested

Troubleshoot laptop, computer cannot open

Work Requested by: Antonio Casupanan

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 2

Summary of Tasks

Re-prep Dell laptop. install McAfee, PDF Pro, and MS Office 365. Deliver and setup onsite. Add to Fargo domain and setup Antonio's profile.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Run hardware diagnostics on HP Laptop and noted HDD has failed.	Kevin Hsueh	05/13/2021 10:00 am	05/13/2021 10:56 am	00:56
2	Re-prep Dell laptop. install McAfee, PDF Pro, and MS Office 365. Deliver and setup onsite. Add to Fargo domain and setup Antonio's profile.	Kevin Hsueh	05/20/2021 01:21 pm	05/20/2021 03:26 pm	02:05

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 22

Date/Time	Comment	Tech
05/21/2021 01:43 pm	Updated status to Invoiced	Jessica L.
05/21/2021 12:14 pm	Updated status to Submitted for Invoicing	Chu H.
05/21/2021 12:14 pm	Approved.	Chu H.
05/20/2021 04:17 pm	Updated status to Pending Approval	.
05/20/2021 04:17 pm	Service Completed	.
05/20/2021 03:26 pm	Check-out 05/20/2021 03:26 pm	Kevin H.
05/20/2021 03:26 pm	Work Order Tasks Added	Kevin H.
05/20/2021 03:26 pm	Updated status to Service Completed	Kevin H.
05/20/2021 02:50 pm	Customer Signature Posted	Kevin H.
05/20/2021 01:21 pm	Check-in 05/20/2021 01:21 pm	Kevin H.
05/13/2021 10:56 am	Check-out 05/13/2021 10:56 am	Kevin H.
05/13/2021 10:56 am	Updated status to In Progress	Kevin H.
05/13/2021 10:56 am	Check-in 05/13/2021 10:00 am	Kevin H.
05/13/2021 10:54 am	Modified workorder.	Kevin H.
05/13/2021 10:54 am	Updated scheduled date/time from 05/12/2021 05:07 pm to: 05/13/2021 10:00 am	Kevin H.
05/13/2021 10:54 am	Updated status to Scheduled	Kevin H.
05/13/2021 10:54 am	Unassigned: DSI Tech	Kevin H.
05/13/2021 10:54 am	Assigned: Kevin Hsueh	Kevin H.
05/13/2021 10:54 am	Updated Estimated Service Time (hrs) to	Kevin H.
05/12/2021 05:09 pm	Updated status to Pending Schedule	Jason S.
05/12/2021 05:09 pm	Assigned: DSI Tech	Jason S.
05/12/2021 05:09 pm	Created workorder.	Jason S.

Attachments 2

Filename
Items Received Antonio Casupanan 05/12/2021 05:09 pm
W38468

Work Orders