W38786   Invoiced

09/21/2021, 02:13 pm   
Inhouse
Normal
DSIG.4059: DSI Standard Service 2021
Standard Service 2021 [TOTAL ANNUAL HOURS: 2]
2
0
Crystal Marasigan
Yes
Aris Capiral
09/22/2021
030091

Work Requested

Spoke with Kevin beforehand
Work Requested by: Aris Aris Capiral

Items Dropped Off 1

Item Serial Number Notes
1 Lenovo Ideapad PF1817PO Cord is included

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Troubleshoot outlook issues. Repair MS Office and noted outlook still freezing/not responding. Noted that keyboard inputs are being registered even though keyboard is not touched. Issue due to onboard keyboard being damages by liquid. Outlook is freezing/not responding due to multiple inputs being received in a short amount of time. Aris to drop off a new laptop for DSI to setup his profile on. Kevin Hsueh
09/21/2021 04:00 pm 09/21/2021 04:56 pm 00:56

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 18

Date/Time Comment Tech
09/22/2021 01:42 pm Updated status to Invoiced Jessica L.
09/22/2021 12:05 pm Customer Signature Posted Jason S.
09/22/2021 11:27 am Updated status to Submitted for Invoicing Chu H.
09/22/2021 11:27 am Approved. Chu H.
09/22/2021 08:49 am Signature for Later: Customer will pick up Kevin H.
09/22/2021 08:49 am Updated status to Pending Approval Kevin H.
09/22/2021 08:49 am Service Completed Kevin H.
09/22/2021 08:49 am Work Completed not Explained to Customer Reason: Kevin H.
09/22/2021 08:48 am Modified workorder. Kevin H.
09/22/2021 08:48 am Updated status to Service Completed Kevin H.
09/22/2021 08:48 am Updated Estimated Service Time (hrs) to Kevin H.
09/21/2021 04:57 pm Check-out 09/21/2021 04:56 pm Kevin H.
09/21/2021 04:57 pm Updated status to In Progress Kevin H.
09/21/2021 04:56 pm Check-in 09/21/2021 04:00 pm Kevin H.
09/21/2021 02:17 pm Added customer equipment. Crystal M.
09/21/2021 02:17 pm Updated status to Pending Schedule Crystal M.
09/21/2021 02:17 pm Assigned: Kevin Hsueh Crystal M.
09/21/2021 02:17 pm Created workorder. Crystal M.