W38792   Invoiced

09/23/2021, 08:30 am   
Onsite
Normal
DSIG.4059: DSI Standard Service 2021
Standard Service Rate 2021 [TOTAL ANNUAL HOURS: 2]
2
3
Kevin Hsueh
Yes
Anna Clark
09/23/2021
030095

Work Requested

setup 2 workstations. Troubleshoot various issues.
Work Requested by: Anna Clark

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Troubleshoot Princes' outlook issue. remove old user email profile from outlook as it was causing outlook to not open. Test open outlook successfully. Check Anna's workstation slowness issue. HDD is showing signs of failure. DSI to provide a quote for a new 1 TB SSD and perform service to install SSD. Brought back 2 new Lenovo workstations to DSI to setup.
Work Completed Technician Check-in Check-out Actual Hrs
1 Troubleshoot Princes' outlook issue. remove old user email profile from outlook as it was causing outlook to not open. Test open outlook successfully. Check Anna's workstation slowness issue. HDD is showing signs of failure. DSI to provide a quote for a new 1 TB SSD and perform service to install SSD. Brought back 2 new Lenovo workstations to DSI to setup. Kevin Hsueh
09/23/2021 08:32 am 09/23/2021 09:58 am 01:26

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
09/23/2021 03:43 pm Updated status to Invoiced Jessica L.
09/23/2021 03:31 pm Updated status to Submitted for Invoicing Chu H.
09/23/2021 03:31 pm Approved. Chu H.
09/23/2021 10:01 am Updated status to Pending Approval Kevin H.
09/23/2021 10:01 am Service Completed Kevin H.
09/23/2021 10:00 am Check-out 09/23/2021 09:58 am Kevin H.
09/23/2021 10:00 am Work Order Tasks Added Kevin H.
09/23/2021 10:00 am Updated status to Service Completed Kevin H.
09/23/2021 09:52 am Customer Signature Posted Kevin H.
09/23/2021 08:55 am Arrived 09/23/2021 08:55 am Kevin H.
09/23/2021 08:32 am Check-in 09/23/2021 08:32 am Kevin H.
09/23/2021 08:32 am Updated status to Scheduled Kevin H.
09/23/2021 08:32 am Assigned: Kevin Hsueh Kevin H.
09/23/2021 08:32 am Created workorder. Kevin H.

Attachments 1

Filename
W38792