W38841   Invoiced

10/22/2021, 09:00 am   
Onsite
Normal
DSIG.4059: DSI Standard Service 2021
Standard Service 2021 [TOTAL ANNUAL HOURS: 2]
2
2
Kevin Hsueh
Yes
Bridget Bagiac
10/22/2021
030165

Work Requested

Reinstall Windows 10 Pro on Dell Latitude Laptop.
Work Requested by: Bridget Bagiac

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Work with AIG support to unlock Bitlocker. Proceed to reimage laptop with AIG Image. Bridget to monitor reimage process as it takes several hours.
Work Completed Technician Check-in Check-out Actual Hrs
1 Work with AIG support to unlock Bitlocker. Proceed to reimage laptop with AIG Image. Bridget to monitor reimage process as it takes several hours. Kevin Hsueh
10/22/2021 09:00 am 10/22/2021 10:00 am 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
10/25/2021 11:09 am Updated status to Invoiced Jessica L.
10/23/2021 05:24 pm Updated status to Submitted for Invoicing Chu H.
10/23/2021 05:24 pm Approved. Chu H.
10/22/2021 10:04 am Updated status to Pending Approval Kevin H.
10/22/2021 10:04 am Service Completed Kevin H.
10/22/2021 10:02 am Check-out 10/22/2021 10:01 am Kevin H.
10/22/2021 10:02 am Work Order Tasks Added Kevin H.
10/22/2021 10:02 am Updated status to Service Completed Kevin H.
10/22/2021 09:56 am Customer Signature Posted Kevin H.
10/22/2021 08:56 am Arrived 10/22/2021 08:56 am Kevin H.
10/22/2021 08:56 am Check-in 10/22/2021 08:56 am Kevin H.
10/18/2021 05:01 pm Updated status to Scheduled Kevin H.
10/18/2021 05:01 pm Assigned: Kevin Hsueh Kevin H.
10/18/2021 05:01 pm Created workorder. Kevin H.

Attachments 1

Filename
W38841