DSI WebApp

W38842 Invoiced

Customer/Point of Contact:

Prestige Automobiles
Jonathan Shen

Scheduled Date/Time:

10/20/2021, 10:00 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4059: DSI Standard Service 2021

Rates:

Standard Service 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Jen Felicitas

Date Signed:

10/20/2021

Invoice Number:

030160

Work Requested

Troubleshoot Jay's workstation printing issues.

Work Requested by: Jonathan Shen

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Troubleshoot Jay's printing issues. Set HP LaserJet printer preferences to use letter size paper. Noted several stuck print jobs in System32 Print Spool folder. Stop print spool service and remove stuck print jobs in System32 Print Spool folder. Restart print spool service. perform tesf prints successfully. Check event log and noted AutoSoft Print Bridge always throws an error daily between 8:00am to 8:30am. Prestige to contact AutoSoft support to advise of errors and for a resolution.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Troubleshoot Jay's printing issues. Set HP LaserJet printer preferences to use letter size paper. Noted several stuck print jobs in System32 Print Spool folder. Stop print spool service and remove stuck print jobs in System32 Print Spool folder. Restart print spool service. perform tesf prints successfully. Check event log and noted AutoSoft Print Bridge always throws an error daily between 8:00am to 8:30am. Prestige to contact AutoSoft support to advise of errors and for a resolution.	Kevin Hsueh	10/20/2021 09:45 am	10/20/2021 10:35 am	00:50

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 17

Date/Time	Comment	Tech
10/21/2021 09:04 am	Updated status to Invoiced	Jessica L.
10/21/2021 08:47 am	Updated status to Submitted for Invoicing	Chu H.
10/21/2021 08:47 am	Approved.	Chu H.
10/20/2021 11:53 am	Modified workorder.	Kevin H.
10/20/2021 11:53 am	Updated scheduled date/time from 10/21/2021 10:00 am to: 10/20/2021 10:00 am	Kevin H.
10/20/2021 11:53 am	Updated Estimated Service Time (hrs) to	Kevin H.
10/20/2021 10:39 am	Updated status to Pending Approval	Kevin H.
10/20/2021 10:39 am	Service Completed	Kevin H.
10/20/2021 10:38 am	Check-out 10/20/2021 10:35 am	Kevin H.
10/20/2021 10:38 am	Work Order Tasks Added	Kevin H.
10/20/2021 10:38 am	Updated status to Service Completed	Kevin H.
10/20/2021 10:33 am	Customer Signature Posted	Kevin H.
10/20/2021 09:59 am	Arrived 10/20/2021 09:59 am	Kevin H.
10/20/2021 09:59 am	Check-in 10/20/2021 09:59 am	Kevin H.
10/20/2021 09:28 am	Updated status to Scheduled	Kevin H.
10/20/2021 09:28 am	Assigned: Kevin Hsueh	Kevin H.
10/20/2021 09:28 am	Created workorder.	Kevin H.

Attachments 1

Filename
W38842

Work Orders